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Social Worker - Complex Care - Greater Brisbane

Mind Australia
  • Opportunity to provide quality therapeutic and specialist coordination supports to clients with complex support needs. 
  • Fixed Term, Part Time (30.4 hours per week)
  • Greater Brisbane Location

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived and living experience of mental distress and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualties, ages and backgrounds.

Mind Australia is one of the country’s leading community-managed specialist mental health service providers with a range of residential, mobile outreach, centre based and online services. Mind has been supporting people experiencing mental health and wellbeing challenges to find help, hope and purpose in their lives for more than 45 years.

We provide practical and motivational support that helps people to develop the skills they need to move on, thrive and improve the quality of their lives. It’s an approach to mental health and wellbeing that looks at the whole person in the context of their daily life. Mind is committed to diversity and social inclusion.

About the role

The Complex Care program offers a range of targeted, integrated specialist clinical and non-clinical supports and services to clients and their families and carers with psychosocial disability, dual disability and complex needs who have NDIS plans and/or support packages with the aim of maximising recovery outcomes in a Fee For Service model. Complex Care provides holistic, assertive outreach services including clinical assessments, therapies, behavioural supports, group education and learning, mentoring and coaching, support coordination, life skills and capacity building, NDIS planning and care plan management, and access to service providers. The service operates in the context of local community with a focus on supporting people to achieve their better life goals and empowering to have choice and control over services.

We are seeking a compassionate, self-motivated Social Worker – Complex Care for a Fixed Term, Part Time opportunity to work in the Brisbane greater area.  The primary purpose of this role is to provide quality therapeutic and specialist coordination supports to clients with complex support needs.  You will provide evidence based clinical interventions and specialist supports to clients across multiple states.  You will also support families and carers as well as other stakeholders in building awareness of complexity at both an individual and systemic level.  Through this, you will enhance awareness and build capacity within the wider sector around appropriate supports for this client group. 

Key responsibilities

  • Provide comprehensive and flexible therapeutic supports to clients and families and carers, including psychoeducation, formulation and treatment planning in accordance with AASW Code of Ethics and National Standards for Mental Health Services.
  • Management of multiple/complex supports from a range of providers which intersect with mainstream services.
  • Support family and carer roles through understanding their concerns and the provision of information, education and referrals.
  • Resolve service delivery issues including crisis and ensure participants’ needs are identified, understood and services are in place to deliver appropriate services.
  • Develop participant reviews for submission to relevant funding bodies including requests for reviews.

What you’ll bring

  • Tertiary qualifications (minimum Bachelors) Social Work
  • AASW, or ability to obtain, AASW Membership
  • AASW Mental Health Accreditation, or working towards, is desirable
  • Experience and expertise in working directly with people who experience mental illness, complex needs, and with their families and carers.
  • A lived experience of mental ill health and recovery or experience caring for a person with mental ill health is desirable.


  • Salary packaging up to $15,899 p.a. allows you to allocate a portion of your pre-tax income to cover living expenses (e.g. rent, mortgage, child care, car leasing expenses etc.)
  • Option to access Meal and Entertainment allowance up to $2,650 p.a. via Salary Packaging.
  • Professional development through regular supervision sessions 


To obtain a position description and apply online click Apply Now to visit Mind Careers - reference number 495153. Please contact the person below for more information.

Tracey Hocking - General Manager, Complex Care National Services
[email protected]

The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check, NDIS Workers Screening Check and the ability to obtain vaccinations against COVID-19.

How to apply

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