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Practice Development Advisor - Burnley

Mind Australia
  • Implement and develop high quality service delivery and practice standards across a leading mental health services organisation
  • Multiple Fixed Term Full time roles available | Positions through to 30 June 2024 & 31 December 2024  
  • Hybrid – Mind corporate office in Burnley & WFH

Mind Australia is one of the country’s leading community-managed specialist mental health service providers with a range of residential, mobile outreach, centre based and online services. We have been supporting people living with the day-to-day impacts of mental illness, as well as their families, friends and carers for over 40 years.

We provide practical and motivational support that helps people to develop the skills they need to move on, thrive and improve the quality of their lives. It’s an approach to mental health and wellbeing that looks at the whole person in the context of their daily life. Mind is committed to diversity and social inclusion.

About the role

The Research, Advocacy & Policy Development division has a national focus providing strategic and operational leadership for investment in research and evaluation, business development, clinical governance, policy development and advocacy. In line with a growth strategy, Research, Advocacy & Policy Development is responsible for developing and delivering on Mind’s strategic goals for consumer advocacy, social change and contributing to a better, stronger Australian mental health system. The Practice, Quality and Service Design business unit aims to understand the impact of mental ill health on people’s lives to ensure that organisational systems, processes, policies, practice and service design embed approaches and attitudes that support the cultural safety, access and engagement of people who are employed, use or benefit from services.

We are seeking two highly motivated, compassionate Practice Development Advisors for a fixed term, full time opportunity in the Burnley area. There are two positions available through till 30 June 2024 and 31 December 2024.  You will provide expert guidance to implement and maintain consistent practice standards, meet policy and procedure compliance requirements, support workforce skills development and ensure knowledge transfer methods and models are embedded into service delivery. With work from home options, the role will work with stakeholders to champion, facilitate and entrench best practice and improvement systems across the organisation.

Key responsibilities

  • Develop and implement high quality recovery-orientated services and practice standards across the organisation.
  • Work collaboratively with internal stakeholders to facilitate practice development and consistency, build workforce skills and entrench knowledge transfer methods.
  • Display a commitment to the Quality Framework and strategy development to ensure innovation and improvement is embedded in systems and processes.
  • Consult with Lived Experience teams to ensure lived experience is incorporated into practice development and quality improvement.
  • Support effective planning, management and review of practice, safety and quality issues.
  • Contribute to policy development and ensure policies, procedures and guidelines in line with best practice standards. 

What you’ll bring

  • Tertiary qualifications (minimum Certificate IV) in Mental Health, Social Policy, Social Science or other health-related field are required. Post-graduate tertiary qualifications in a relevant field are desirable.
  • Expertise in working with people with mental health issues, complex needs and interacting with families and carers.
  • Strong knowledge of mental health service delivery, service development and design, and practice frameworks.
  • Previous experience in monitoring, evaluating and improving services through effective organisational practice governance approaches, methods and resources.
  • Understanding of creation, execution and evaluation of practice improvement or change management programs.
  • Lived experience of mental ill health and recovery or experience caring for a person with mental ill health is desirable. 


  • Attractive Not For Profit Salary Packaging benefits up to $15,900pa.
  • Monthly Accumulated Day Off.
  • Flexible work arrangements - opportunity to work from home.
  • Learning, development and career opportunities.


To obtain a position description and apply online click Apply Now to visit Mind Careers - reference number 494326. Please contact the person below for more information. 

Sandra Natale - Manager Practice Development

[email protected]

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived experience of mental ill health and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds. The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check, NDIS Workers Screening Check and the ability to obtain vaccinations against COVID-19.

How to apply

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