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Disability Advocacy Services Manager

  • Work Type/s: Permanent
  • Sector/s: Not For Profit (NFP)
  • SCHADS Award Level 7-8: $110,913 - $125,000 (commensurate with experience) per annum plus 11% superannuation and salary sacrificing

The Midland Information Debt and Legal Advocacy Service (Midlas) is a not-for-profit Community Legal Centre with offices in Midland and Ellenbrook that supports eligible clients in the north east Perth region with legal services, disability advocacy, financial counselling, tenancy advocacy, community outreach support and information and referrals.

About You

Midlas is looking for an enthusiastic, motivated and experienced Disability Advocacy Services Manager. This role provide management of the Individual Advocacy and NDIS Appeals Advocacy services which provides assistance to people with disabilities to represent their own views, needs and expectations to disability service providers, mainstream service providers, government departments, statutory authorities, courts and other bodies as required.

About the role

  • Leadership position and part of the Executive Leadership Team
  • Providing management and oversight of the Disability Advocates to deliver advocacy services in line with government funded programs with key deliverables and targets.
  • Holding a case-load in the provision of disability advocacy advice and support.
  • Reporting activities and requirements in line with the funding contractual obligations as well as Midlas’ policies and procedures.
  • Provide representation on relevant sector networks, forums and committees as required.
  • Ensuring compliance with best practise and continuous improvement including development and implementation of required functions of the service.
  • Provide training and capacity building activities and the development of advocacy tools and resources.

This is a rewarding opportunity for experienced and highly motivated individual to join our team and work closely with the Midlas team to make a positive difference in our communities.


  • Competitive remuneration 
  • Salary packaging tax benefits
  • Flexible workplace culture
  • Employee Assistance Program 
  • Strong values-based and for-purpose organisation
  • Growing organisation with great career opportunities
  • Work in a caring & collaborative team environment with people who are passionate about delivering quality services that support community

Required Education/Licences/Certificates

  • Relevant qualifications and/or substantial demonstrated experience of no less than 3 years in or managing a similar service in a relevant field(s)
  • Current unrestricted Legal Practice Certificate issued by the Legal Practice Board of Western Australia (Desirable)
  • Possession of a current unrestricted driver’s license, comprehensive car insurance for business use and reliable vehicle
  • Current (less than 3 months old) pre-employment satisfactory national criminal history certificate and ongoing renewal every 2 years at employee’s expense
  • Possession of Working with Children Check
  • Satisfactory NDIS Worker Screening Check
  • COVID-19 vaccination certificate

Relevant Experience, Skills/Knowledge & Personal Attributes

  • Minimum 3 years’ managerial experience delivering a similar service and leading high-functioning teams to meet service outcomes.
  • Experience in building successful teams and leadership skills that promote a positive team culture.
  • Demonstrated experience managing service agreements, program budgets and liaising with contract managers.
  • Demonstrated experience in effective management practices, coaching multi-disciplinary staff and professional development of staff.
  • High level experience in establishing, implementing and managing complex services.
  • Demonstrated ability to work constructively and collaboratively with a range of stakeholders and partners.
  • High level experience and expertise in monitoring and evaluation frameworks and measuring impact.
  • Demonstrated experience in providing advocacy and an understanding of the disability sector in Australia and the disability models funded by the NDIS and National Disability Advocacy Programme.
  • Demonstrated knowledge of the NDIS including the Appeals process and Quality and Safeguard Commission.
  • Demonstrated ability to interpret and work within relevant service agreements and to monitor service provision within a given budget and timeframes.
  • Knowledge of the disability sector, an ability to interpret issues for people with disability and their supports and the ability to interpret and work within the frameworks of the NDIS.
  • Knowledge of the issues relevant to people living with various disabilities or disadvantaged/vulnerable groups and operating within a social justice framework and the support systems designed to address these needs.
  • High-level communication and interpersonal skills, both verbal and written.
  • Demonstrated ability to work independently, with minimum supervision as well as an ability to work well in a team and contribute to the larger organisational vision and mission.
  • Proficient in the use of MS Office and client database management systems.

To view the Position Description, please go to the Careers page of Mildas' website at www.midlas.org.au

How to apply for this job

  • Click "Apply Now"
  • Provide your updated and current CV
  • Provide a Cover Letter addressing the selection criteria
  • Short listing will commence immediately and we reserve the right to close the position without notice.


Applications that fail to address all of the above will not be considered.

Previous applicants need not re-apply.

Short listing will commence immediately and we reserve the right to close the position without notice.

Before an offer of employment can be made, a Working with Children Check, National Police Clearance of not older than 3 months and current unrestricted driver's license must be submitted.

Only suitable candidates will be contacted if short listed.

For further information please contact [email protected] using the subject line: Disability Advocacy Services Manager enquiry via EthicalJobs.

Unsolicited resumes and contact from recruitment agencies will not be accepted

We welcome people with diverse skills, experiences, perspectives and backgrounds and encourage applications from Aboriginal or Torres Strait Islander peoples, and individuals who may identify as LGBTIQ, with disability, a culturally and linguistically diverse background and people of all ages. We are committed to providing a safe environment for all children and vulnerable people and proactively take measures to protect children/vulnerable people.

A position description is attached.

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