Micah Projects is a community based not-for-profit organisation with a vision to create justice and respond to injustice at the personal, social, and structural levels in church, government, business, and society. We believe that every child and adult has the right to a home, an income, healthcare, education, safety, dignity, and connection with their community of choice. Micah Projects provides a range of support and advocacy services to individuals and families.

Job Description

The Supportive Housing – Hope Street team is based at Brisbane Common Ground and delivers support through a Housing First model. Each element of supportive housing, from building to support service design, aims to create the greatest degree of empowerment and independence for people. The onsite team works alongside tenants to sustain and maintain stable housing, coordinate support needs, assist tenants to set and achieve goals, and build the support systems needed to live independently.

We are looking for an experienced and proactive Senior Service Coordinator to provide direct planned support to tenants, support staff, and assist the Team Leader in managing the daily operations of the team. Working as part of a multidisciplinary team, you will provide case management, coordinate tenant support, foster positive stakeholder relationships, and contribute to a safe, respectful and trauma informed environment that promotes housing stability and independence.

This is a full-time employment opportunity at Level 6 of the SCHADS Award.

Key Responsibilities

• Provide direct support and individual case management to tenants of Brisbane Common Ground
• Engage with tenants at Concierge, in common areas and within their units as part of a multidisciplinary team
• Support the Team Leader with reporting, rostering and day-to-day service delivery, including acting in their absence
• Develop and maintain positive and productive relationships with tenants, stakeholders and community services
• Support team wellbeing, communication and safe workplace practices

Essential Criteria

• Relevant certificate, diploma or tertiary qualification in community services and/or extensive experience, or a combination of experience, expertise and competence
• Evidence of effective written and verbal communication skills
• Demonstrated knowledge and use of IT systems including case management systems, data collection and Microsoft products
• Demonstrated commitment to cultural diversity and child and vulnerable adult safeguarding principles
• Ability to work flexibly, adaptively and proactively within a team environment and autonomously within program guidelines
• Commitment to the values and principles of Micah Projects and safe workplace practices

Desirable Criteria

• Previous experience as a senior member of a team, preferably in a residential setting
• Previous experience working with participants experiencing homelessness, alcohol and other drug use, and/or mental health challenges
• Experience working within a Housing First or supportive housing environment

More information about the role and to learn more about the key selection criteria, view the attachment below or click here - Position Description.

For more information, please email [email protected] using the subject line: Senior Service Coordinator enquiry via EthicalJobs.

Benefits of working at Micah Projects

• Join a well-recognised multidisciplinary organisation;
• Salary Packaging option up to $15,899, increasing your take home pay (additional meals and entertainment card option up to $2,650);
• Access to discounted fitness facilities through Fitness Passport for you and your family;
• Access to free and confidential Employee Assistance Program;
• Ongoing professional development opportunities, including further training, so you can broaden your horizons and sharpen your skillset during your time with us;
• Access to other employee benefits, including Portable Long Service Leave (QLeave), supply of uniforms, and Flare benefits.

How to Apply:

If you believe that you have interest, passion, and desire to make a difference in people’s lives, please click on apply.

Please supply a Resume/CV and a covering letter/email addressing the Key Responsibilities and Essential Criteria (maximum of 2 pages), along with any other relevant documentation.

While the deadline to receive applications is as advertised applications will be assessed with interviews being conducted as they are received so do not delay in applying!

Micah Projects is proud to be an equal opportunity employer. We value diversity and encourage applications from people of all abilities and life experiences. We also encourage Aboriginal and Torres Strait Islander people and those from culturally and linguistically diverse backgrounds to apply.