Micah Projects is a community based not-for-profit organisation with a vision to create justice and respond to injustice at the personal, social, and structural levels in church, government, business, and society. We believe that every child and adult has the right to a home, an income, healthcare, education, safety, dignity, and connection with their community of choice. Micah Projects provides a range of support and advocacy services to individuals and families.

Job Description

The Data & Performance Team supports, enhances and informs the services of Micah Projects through the analysis, reporting and cleansing of participant data sets and maintenance of related participant systems. The team works across all service areas to ensure high standards of data quality, support reporting obligations, and provide meaningful insights that strengthen services and organisational outcomes.

As a Data Analyst, you will provide analytical and operational support across Micah Projects, working with diverse and complex datasets across multiple service areas. Through accurate data management, analysis, reporting and stakeholder support, you will contribute to evidence-informed decision making and help generate meaningful insights that strengthen service delivery and outcomes for participants and communities.

This is a full-time fixed-term (until June-27) employment opportunity at Level 4 of the SCHADS Award.

Key Responsibilities

• Analyse, validate and maintain complex participant and service datasets to ensure high standards of data quality, integrity and security.
• Develop and enhance reports, dashboards and data visualisations that support organisational performance, service delivery and decision making.
• Contribute to internal, contractual and statutory reporting requirements, including routine reporting, data extracts and performance reporting.
• Provide operational support for Micah's data systems, databases, file systems and user support processes.
• Identify data quality issues, risks and anomalies, and contribute recommendations that support continuous improvement and innovation.

Essential Criteria

• Relevant certificate, diploma or tertiary qualification and extensive experience, or an equivalent combination of experience, expertise and competence.
• Demonstrated skills in data analysis, reporting and visualisation tools such as Power BI, Tableau, SQL and Excel.
• Demonstrated experience working with relational databases and data systems.
• High-level information management, quantitative analysis and problem-solving skills.

Desirable Criteria

• Experience supporting end users through training, system support or help desk functions.
• Experience working with participant, community services, health or human services datasets.
• Experience working across multiple stakeholders and reporting environments.

More information about the role and to learn more about the key selection criteria, select the link to the Position Description.

For more information, please email [email protected] using the subject line: Data Analyst enquiry via EthicalJobs.

Benefits of working at Micah Projects

• Join a well-recognised multidisciplinary organisation;
• Salary Packaging option up to $15,899, increasing your take home pay (additional meals and entertainment card option up to $2,650);
• Access to discounted fitness facilities through Fitness Passport for you and your family;
• Access to free and confidential Employee Assistance Program;
• Ongoing professional development opportunities, including further training, so you can broaden your horizons and sharpen your skillset during your time with us;
• Access to other employee benefits, including Portable Long Service Leave (QLeave), supply of uniforms, and Flare benefits.

How to Apply

If you believe that you have interest, passion, and desire to make a difference in people’s lives, please click "Apply Now".

Please supply a Resume/CV and a covering letter/email addressing the Key Responsibilities and Essential Criteria (maximum of 2 pages), along with any other relevant documentation.

While the deadline to receive applications is as advertised, applications will be assessed with interviews being conducted as they are received so do not delay in applying!

Micah Projects is proud to be an equal opportunity employer. We value diversity and encourage applications from people of all abilities and life experiences. We also encourage Aboriginal and Torres Strait Islander people and those from culturally and linguistically diverse backgrounds to apply.

A position description is attached.