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Service Manager - Street to Home

Me Well

“Full citizenship for all people living with a mental illness in Australian society”

About Street to Home

Since the beginning of the service in mid-2018, Neami’s Street to Home service has housed almost 150 people who were sleeping on the street and in parks in the Adelaide CBD, making a difference to individuals and the community. Street to Home provides culturally appropriate, assertive outreach and case management with people sleeping rough in the Adelaide CBD within a Housing First approach. Street to Home also provides access to primary health and other health and support services through clinicians at the hub and via street outreach and post-crisis support once people move into their new home.

The Street to Home team is a multidisciplinary team consisting of a service manager, service coordinators, a team of community rehabilitation and support workers, peer support workers, registered nurse, general practitioner and an operational support officer. Neami Street to Home service is underpinned by a collaborative recovery model, lived experience, trauma informed practice and a quality and safety framework. Neami Street to Home is a key partner in the Adelaide Zero Project, a collective impact project with the goal to end rough sleeping homelessness in the inner city by 2020.

About the Role

  • Full Time, Maximum Term Contract until 30 June 2021
  • $88,419 - $92,324 per annum (pro rata) dependent on skills and experience
  • Monday to Friday 8:30am – 5:00pm (7 Day Rotating Roster & some work outside regular hours may be required)
  • Ensure sound leadership, quality, safety and effective delivery of primary health services
  • Contribute to ongoing service delivery development and service partnerships
  • From time to time there may be a need for re-call for urgent call-outs and to respond where there are issues with individuals or the hotels out of hours

The Service Manager is responsible for leading a multi-disciplinary team to implement, deliver and evaluate high-quality services, as well as ongoing development of the service. Reporting to the Regional Manager Complex Needs, the Service Manager is a member of the Neami State Leadership Team and demonstrates leadership in effective relationships with funders, partners and within the broader Neami organisation.

The Service Manager will demonstrate leadership and work collectively with partners to contribute, improve and develop the overall service response to rough sleepers. The Service Manager will represent Neami and Street to Home service with a high level of professionalism and behaviour that consistently reflects Neami values, purpose and attitudes.

About you

  • Eager to make a difference and work with an innovative program
  • Leading and managing staff including the ability to maximise performance, takes initiative, acts with confidence, and works under own direction
  • Ability to liaise, network and negotiate with a range of human service organisations and government agencies

Why work with us?

Neami offers its staff a variety of incentives, such as:

  • Attractive Salary Packaging available
  • Comprehensive Learning and Development training
  • Regular reflective Practice Development sessions and coaching with your supervisor
  • Employee Assistance Program (EAP)
  • Time-in-lieu arrangements and on-call allowances for after-hours work

A position description is attached.

How to apply

This job ad has now expired, and applications are no longer being accepted.

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