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Case Worker - Connected Families - Toowoomba

Mercy Community

Are you passionate about making a genuine difference in the lives of children and families? When you join Mercy Community, you are joining a team that is united by our desire to make a difference. We learn and experience something new every day and are supported by the professionalism and spirit of our colleagues and our organisation.

The Connected Families team currently have a vacancy for a highly motivated, professional Case Worker to join our Toowoomba team in supporting the community on a fixed term full-time basis working 76 hours per fortnight. This 12-month maternity leave cover will be for the period 02 March 2020 to 05 March 2021.

The Role…

This role is responsible for quality service delivery to children, young people, families and the community within the Connected Families Program. This position will provide coordination for every phase of casework for families, from the point of referral to exit with a view to supporting highly vulnerable families to become stronger, capable and more resilient and improving overall wellbeing.

To be eligible for this position you will require (Key Selection Criteria):

  • Tertiary qualifications in Social Work, Social Science, Psychology or other related field.
  • Sound knowledge and understanding of the Queensland Child Protection system.
  • A clear, expressed understanding of the complex challenges facing families in contemporary society.
  • A well-developed professional framework (values, beliefs, knowledge, skills, systems etc) for working with vulnerable families to facilitate resilience and social connectedness.
  • Demonstrated ability to use systems (including software), time and resources effectively to track progress and meet deadlines.
  • Queensland Provisional Green or above Driver’s License.
  • Ability to obtain positive notice in the Working with Children Check (Blue Card) and any other legislatively required personal history screening as required.
  • Evidence of current vaccination against whooping cough or willingness to obtain prior to commencement, unless applicable exemption provided as per the relevant MC procedure.
  • Willing and able to work within a Christian context and Mercy Community’s mission, purpose and values.

It is also beneficial to have:

  • Previous experience in strengths-based casework with complex families.
  • Experience in risk assessment processes.
  • Adult education/training skills.
  • Child health & development expertise including a broad knowledge of a range of safe parenting practices.
  • An understanding of Aboriginal and Torres Strait Islander peoples, cultures and societies and the issues which impact upon them in contemporary society together with a commitment to culturally appropriate engagement and practice.

We’ll Offer You…

  • The chance to make a genuine difference in people’s lives
  • The opportunity to increase your take-home pay by salary sacrificing
  • Continued professional development opportunities
  • Access to our Employee Assistance Program (confidential counselling service)
  • Career pathways for those wishing to grow within the company
  • Friendly and supportive work place

About Us…

Mercy Community is a not-for-profit organisation, focused on the provision of innovative and responsive services in the areas of child protection, multicultural community support, family mental health, community and residential based aged care and disability support services. We are a strongly committed team that works hard and truly lives our values – Mercy, Acceptance, Excellence, Dignity, Empowerment and Integrity.

Currently the position offers a competitive remuneration package of $39.94 - $41.74 gross per hour (excluding loadings) in line with level 5 of our Enterprise Agreement.

We encourage and welcome candidates from all cultural backgrounds and recommend that you view our website and Employee Value Proposition.

A Position Description is attached.

How to apply

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