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Transaction Officer

Melbourne City Mission


  • Join our passionate team at Melbourne City Mission to support the transactions team
  • Be part of an engaging team that thrives on challenges
  • Competitive remuneration package with salary packaging benefits available

About the program

Melbourne City Mission (MCM) is a leader and innovator in the provision of services to the community. Established in 1854, Melbourne City Mission is a diverse community support organisation that supports thousands of Victorian people and communities to overcome barriers and disrupt disadvantage to live their life, their way. As a service provider Melbourne City Mission’s work is focussed on supporting people to take charge of their own lives and participate fully in community life. Melbourne City Mission’s service profile includes: Children, Youth, Adult and Family; Disability; Employment, Education and Training; Homelessness; Justice; and Palliative Care.

The position is based in the Finance team, part of Corporate Services. The team aims to provide financial accounting, operations, reporting and control to the organisation’s resources.

The team is responsible for:

  • Preparation, organising, consolidating and monitoring of Operational and Capital Budget across the agency
  • Preparation, consolidation and completion of the Annual Audit and Special Audit of specific program funds
  • Provision of Monthly Operating Reports to Management in relation to the state of the agency’s financial performance

About the role

The Transactions Officer provides accounting support to the Finance function of Melbourne City Mission and its related entities. The role is responsible for securely maintaining client data, generating timely and accurate invoices, debt collection and other duties as required.

Duties of this role may include but are not limited to the following:


  • Set up and maintain invoicing schedule related to service agreement/funding/rents and their associated increments like CPI increase & variations in contract.
  • Raise invoices / credit notes in the accounting system and reconcile client account on a fortnightly and monthly basis.
  • Process refunds to Clients/Plan Manager/NDIA.
  • Manage daily receipting in D365 and Banking of cash/cheques as required.
  • Maintain schedule on Debt Management Letters.

General Accounting

  • Respond to audit queries as required.
  • Assist Finance team to prepare year-end accounts, annual and special audits.
  • Ensure services are delivered within the framework of MCM’s policies and procedures, legislative requirements, and meet the relevant service standards.

Skills and experience


  • Minimum 2-3 years’ experience in accounts receivable and administration
  • Excellent customer service
  • Computer literacy, including proficiency in Microsoft Office (pivot tables, data analysis).
  • Accuracy and attention to detail when managing accounting figures and financial records.
  • Effective communication skills to develop client relationships and articulate and negotiate expectations.
  • An ability to work autonomously, yet be a team player to communicate and coordinate with others


  • Knowledge of Computerised Accounting Software – Dynamic 365.

Please refer to the position description for the full duties and key selection criteria.

How to Apply

For more information, including a position description, closing date and how to apply, please click Apply Now to be redirected to our website.

For more details or assistance with application submission please email: recruitment@mcm.org.au using the subject line: Transaction Officer enquiry via EthicalJobs.

Applicants will be required to undergo a pre-employment safety screening process as part of the MCM selection process. Appointments to MCM roles will be subject to the following safety screening checks (as applicable to the role): National (and International if applicable) Police Check (which includes Proof of Identity Check), Victorian Employee Working with Children Check, Qualification Verification Check, Employment History Check, NDIS Worker Screening Check, Right to Work in Australia and current and valid driver licence. All costs associated with safety checks (except National Police Check) will be at applicants’ expense. MCM employees are required to be fully vaccinated against COVID-19 consistent with the Victoria public health orders regarding COVID-19 Mandatory Vaccination Procedures and applicants will be required to present acceptable proof of their vaccination status as part of their application.

Our commitment to diversity

At HHA/MCM, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation. We know that diversity and inclusion help us to attract, recruit, engage and retain a team of talented people. If you require specific support to apply for this position, please advise the recruiting manager whose contact details are listed in the advertisement. We will work with you to identify the best way to assist you.

Our commitment to safety

HHA/MCM is committed to the safety of its clients and employees, taking a zero-tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.

A position description is attached.

How to apply

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