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Specialist Support Coordinator

Melbourne City Mission
  • Fixed-term full-time position available (12 months)
  • Thornbury location
  • Competitive remuneration package with salary packaging benefits available

About the organisation

We are a leading community support organisation working alongside people to live the life they aspire to, their way, providing a broad range of support in Homelessness, Justice, Disability, Palliative Care, Early Childhood Intervention Services (ECIS), and Early Years and Education service areas. A career with us means you are part of an organisation making a real difference.

Click here to find out more about us!

About the role

We deliver high quality Specialist Support Coordination to people with a disability and their families. Specialist Support Coordination aims to build individual capacity to:

  • Manage and implement the participant’s plan
  • Achieve the outcomes identified in the participant’s plan
  • Connect the participant with formal, mainstream and funded supports

Being a valued member of the Specialist Support Coordination team, you will go above and beyond to strengthen our participants’ abilities to coordinate and implement supports and participate fully in the community. This includes initial assistance with linking participants with the right providers to meet their needs, assistance to source appropriate supports, coordinating both funded and mainstream supports, resolving points of crisis, attending Care Team Meetings, liaising with a variety of internal and external stakeholders and developing participant capacity within their own network and community.

As a Specialist Support Coordinator you would be joining a supportive team who work across multiple sites. Every day is different.

Duties include but are not limited to:

  • Perform Specialist Support Coordination to assist participants in implementing their NDIS plan
  • Coordinate services in participants’ NDIS plans including the management of complex multi- disciplinary teams
  • Provide advice and consultation by making phone calls to participants, families and external service providers
  • Prepare comprehensive reports in conjunction with relevant stakeholders
  • Liaising with colleagues and discussing service options for participants

Skills & experience include but are not limited to:

  • Tertiary qualification and/or significant experience working in the Community Services sector (Disability, Mental Health, Housing, Justice)
  • NDIS awareness, particularly in relation to support coordination and the importance of choice and control for participants
  • Demonstrated ability to develop positive relationships with a range of participants, their families, and their service providers

Please review the position description below for the full duties and key selection criteria.

Benefits

We offer a competitive remuneration package including an attractive salary, access to tax-effective salary packaging arrangements and supportive work/life balance provisions. MCM recognises the importance of investing in the training, learning and development of our employees.

Additional information

Our commitment to diversity

At MCM, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation. We know that diversity and inclusion helps us to attract, recruit, engage and retain a team of talented people. If you require specific support to apply for this position, please advise the recruiting manager whose contact details are listed in the advertisement. We will work with you to identify the best way to assist you.

Our commitment to safety

MCM is committed to the safety of its clients and employees, taking a zero tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.

Aboriginal and Torres Strait Islander people are encouraged to apply.

Applicants will be required to undergo a pre-employment safety screening process as part of the MCM selection process. Appointments to MCM roles will be subject to the following safety screening checks (as applicable to the role): National (and International if applicable) Police Check (which includes Proof of Identity check), Victorian Employee Working with Children Check, Right to Work in Australia, Disability Worker Exclusion Scheme Check, and current and valid driver license. All costs associated with safety screening checks (except National Police Check) will be at applicants’ expense.

How to apply

This job ad has now expired, and applications are no longer being accepted.

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