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Case Manager - Living Skills

Melbourne City Mission
  • Join our passionate team in Creating Connections to provide flexible and holistic living skills responses to young people aged 16 to 24 who are homeless or at risk of homelessness
  • Be part of an engaging team that thrives on challenges
  • Competitive remuneration package with salary packaging benefits available

About the program

The Living Skills position sits within the Youth, Early Intervention and Homelessness Portfolio and is part of Melbourne City Mission’s Creating Connections Program. Creating Connections provides support to young people who are homeless or at risk of homelessness in the North, West and Inner Middle South regions of metropolitan Melbourne. The Creating Connections Team encompasses housing support, living skills and education, employment, and training Case management support.

About the role

This role provides flexible and holistic living skills responses to young people aged 16 to 24 who are homeless or at risk of homelessness in north and west metropolitan region of Melbourne. It will identify potential barriers through individualised case management with young people to achieve positive independent living skills outcomes.

Duties of this role may include but are not limited to the following:

  • Provide high quality living skills responses to young people who are homeless or at risk of homelessness.
  • Provide outreach support to young people that enables them to achieve their living skills goals.
  • Develop, maintain and review living skills plans that help young people create positive and sustainable pathways out of homelessness.
  • Provide individual support to young people who maybe facing specific barriers, such as Mental Health, AOD and disabilities, to develop and sustain living skills.
  • Develop and facilitate group workshops for young people who are homeless or at risk.

Skills and experience


  • Bachelor of Youth Work, Social Work, or a related discipline.
  • An understanding and experience with the youth homelessness sector and/or mainstream services, including knowledge of patterns, trends and systemic issues.
  • Demonstrated ability to develop and facilitate group workshops for young people.
  • Demonstrated capacity to identify and deliver living skills support required by young people experiencing or at risk of homeless.
  • Demonstrated ability to work collaboratively with other organisations, in formal and informal partnerships, to achieve client outcomes.
  • Demonstrate that Child Safety is a primary part of everyday thinking and practice.

Please refer to the attached Position Description for the full duties and key selection criteria.

How to Apply

To submit your application click Apply Now.

  • Applications should include a current CV and cover letter.
  • If you are a current MCM employee, please submit your application via the myHR job board.
  • Aboriginal and Torres Strait Islander people are encouraged to apply.
  • We reserve the right to interview and appoint prior to the closing date.

For more details or assistance with application submission please email: recruitment@mcm.org.au using the subject line: Case Manager - Living Skills enquiry via EthicalJobs.

MCM embraces diversity and encourages applicants from all different backgrounds to apply regardless of age, gender, cultural background, disability, or sexual orientation. We recognise the strength and value in diversity, and lived experience, actively fostering an inclusive workplace. Aboriginal and Torres Strait Islander people are encouraged to apply.

MCM is committed to the safety of its clients and employees, taking a zero tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.

Applicants will be required to undergo a pre-employment safety screening process as part of the MCM selection process. Appointments to MCM roles will be subject to the following safety screening checks (as applicable to the role): National (and International if applicable) Police Check (which includes Proof of Identity Check), Victorian Employee Working with Children Check, Qualification Verification Check, Employment History Check, NDIS Worker Screening Check, Right to Work in Australia and current and valid driver licence.

All costs associated with safety checks (except National Police Check) will be at applicants’ expense. MCM employees are required to be fully vaccinated against COVID-19 consistent with the Victoria public health orders regarding COVID-19 Mandatory Vaccination Procedures and applicants will be required to present acceptable proof of their vaccination status as part of their application.

How to apply

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