About the McGrath Foundation:

We are the McGrath Foundation. Each of us, and all of us, together. And what we do matters. It matters to the thousands of families going through cancer. They are why we show up each day. The families we know and the ones we don’t. The families that need the support of a McGrath Cancer Care Nurse.

Showing up at the McGrath Foundation means showing up with your head and your heart.

It means bringing all your knowledge, your expertise, and your experiences. And matching it with all your care, your courage and the commitment to support others.

We are the McGrath Foundation. Care to join us?

Why the McGrath Foundation is a great place to work:

We have a clear purpose: What we do and why we do it matters.

We have a strong brand: We are a trusted and well-known brand across Australia.

We support flexibility: We embrace hybrid working and where possible, offer flexibility in core hours, including part-time options.

We offer attractive salary packaging benefits: Not-for-Profit salary packaging is offered to reduce your taxable income and keep more of your pay in your pocket.

We care about your overall wellbeing: We offer a range of generous leave options and free access to Sonder, an innovative total wellbeing platform.

We have fun, together: The annual Pink Test and is our major fundraising event and it’s part of our DNA. We come together and work as a team to make it happen. We have fun and celebrate our success, because success means we can help deliver care to more people experiencing cancer.

More about the role

As Technical Business Analyst, you'll help shape the technology and business processes that support our nursing program. This is an opportunity to apply your business analysis expertise to technology that directly supports better outcomes for people affected by cancer. Working closely with our Nursing Program team you will listen to business needs, uncover opportunities for improvement and translate them into practical technology solutions. From enhancing Salesforce capabilities to improving reporting and data insights, or streamlining systems and processes, you'll play an important role in delivering initiatives that make a real difference to the way our services are delivered.

This role is based in Sydney. We offer flexible hybrid working with a requirement to work from our North Sydney office around three days each week.

In this role, you will:

• Partner with stakeholders to understand business needs and identify opportunities to improve the way we work
• Gather, analyse and document business and functional requirements to support successful project delivery
• Enhance and optimise Salesforce functionality, integrations and reporting capabilities
• Analyse business processes and data to identify trends, improve performance and support informed decision-making
• Investigate business challenges, evaluate solution options and provide practical recommendations to business and technical teams
• Review and improve business processes to increase efficiency, consistency and user experience
• Facilitate and drive User Acceptance Testing as required
• Contribute to project planning, communication, stakeholder engagement and change activities to help new solutions be successfully adopted

What you'll bring

You're someone who's naturally curious, enjoys understanding how people work and is motivated in finding practical solutions that make life easier for others. You build trusted relationships, ask thoughtful questions and can translate complex ideas into clear, actionable outcomes. Ideally you will have:

• At least four years' experience as a Business Analyst or in a similar role
• Strong skills in gathering and documenting business requirements, business process analysis and project scoping
• Experience producing high-quality documentation, including business requirements, functional specifications and user stories
• Experience with process mapping, workflow optimisation and data analysis or modelling
• Experience with Salesforce, JIRA and Confluence or similar is preferred
• Excellent communication skills, with the ability to build relationships and engage technical and non-technical stakeholders
• A logical, analytical mindset, with the confidence to influence decisions and support change

Applying for this position

If you are passionate about making a positive impact and you see yourself in this role, we'd love to see your application! Please contact the People and Culture team via [email protected] using the subject line: Technical Business Analyst enquiry via EthicalJobs if you have any questions.

Please note, we review applications as they come in. Be sure to submit your application as early as possible to avoid missing out.

This is a direct search process so respectfully, no agencies please.