• Join an amazing culture of passionate and driven people
• Make wishes possible and help change the lives of critically ill children in Australia
• Role can be based in either Sydney or Melbourne
• Make-A-Difference every day!

Make-A-Wish is one of Australia’s most trusted charities and part of the largest wish-granting organisation in the world, with 39 affiliates, supporting children in nearly 50 countries on five continents. We partner with children with life-threatening conditions, their families and medical teams to grant wishes as unique as the children who imagine them. Wishes work to complement medical treatment, build resilience and bring hope at the time when the children and their families need it most. At Make-A-Wish, we have a single purpose and mission to grant the wish of every eligible child.

The role: 

Make-A-Wish is seeking a dedicated and driven professional to join the team as Partner Experience Specialist. Working within the partnerships team, you will leverage your exceptional relationship management skills by working with corporate partners to bring wishes to life! In addition, you will utilise your commercial acumen and initiative to optimise opportunities with our corporate partners. 

Reporting into the Head of Partner Experience, you will have the opportunity to be a part of a global brand striving to establish and grow these significant relationships enabling Make-A-Wish to reach its goals, and enabling our corporate partners with significant engagement opportunities. 

You will bring a passion for giving, exceptional stakeholder management, organisational and influencing skills. You will have sound commercial acumen, and the ability to develop and foster relationships broadly. This exciting opportunity will enable you to play a critical role in making more wishes possible for children in Australia. 

Responsibilities of the position include:

• Manage, support and develop relationships with existing partners and key corporate supporters as designated.
• Work with all partners in your portfolio to proactively renew existing partnerships and upgrade them where possible.
• Provide professional, high quality account management and support to partners. Ensuring requests, opportunities and issues are efficiently responded to and ensuring that Make-A-Wish contractual obligations are delivered appropriately.
• Ensure all campaign activations are performing against campaign objectives, considering the resources required to manage accordingly to achieve a successful outcome for the partner and Make-A-Wish.
• Ensure all partners’ financial commitments are adhered to and that payments are followed up as required.
• Support sustainable partnerships that result in net financial and/or other benefits, including supporting the renegotiating of partnership agreements.
• Proactively support partnership/individual retention and growth targets, year on year.
• Work with the broader Partnerships team to improve and evolve the current cultivation and stewardship policies and processes including the management of the pipeline.
• Work collaboratively with the volunteer branches so as to enable their ready involvement in and support of designated partner activations.

Qualifications, Skills and Expertise:

• Exceptional relationship management skills including the ability to establish rapport and build constructive and effective relationships with stakeholders at all levels.
• Strong commercial acumen
• Demonstrated ability to take initiative and drive relationships and partnerships forward to benefit all parties.
• Ability to work collaboratively with and across teams, as well as the ability to work independently
• Strong work ethic, self-driven and proactive

In return for your passion and enthusiasm, Make-A-Wish offers the opportunity to work within an engaged, high-performing team while helping to make a life-changing difference to seriously ill children - what could be a better motivation?

If this sounds like you, we would love to hear from you, please send your application ASAP.

Only people with the right to work in Australia may apply for this position.

Make-A-Wish Australia is proud to be a child-safe organisation. Our recruitment practices are strictly adhered to during the application and interview process and include thorough screening to ensure that anyone that joins us at Make-A-Wish aligns with our values and commitment to child safety.