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Team Leader Respite Accommodation - Clarkson

Life Without Barriers (National)
  • Full Time, Permanent

About the Organisation

Life Without Barriers is a leading social purpose, not for profit organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers.   

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the role

We are looking for a Team Leader to join our Disability Support Services to lead the operations of our Respite Service in Clarkson. The service is a 24 hour, six-bed facility and you will be responsible for managing a team of Disability Support Workers whose role is to support the clients whilst in our care. Using your organisational and leadership skills we are looking for someone who can guide the team in providing high standards of supports and service. 

In addition to managing staff, there will be administrative duties including updating client information in our database, tracking incidents and claiming for services. As part of this role there will be two days per week when you will provide direct, hands on support to clients in the service.

This is a full time, permanent contract (Monday to Friday) and you will benefit from one Rostered Day off per month.

It is a requirement for this role to be part of the Disability Management On-Call rotating roster.

Key Responsibilities

  • Coordinate and manage the daily operations of support services, including the provision of formal supervision and management of a team of Disability Support Workers.
  • Establish and maintain positive relationships with stakeholders including clients, families, and guardians.
  • Coordinate rosters alongside our Roster Officers to support client's requirements according to individual support needs, service funding and relevant legislation.
  • Ensure the team complies with Disability Services Act Standards, other relevant legislation and Life Without Barriers policies.
  • Manage conflict, provide coaching and developing opportunities and address performance issues within your team.
  • Administrative responsibilities include but are not limited to; Claiming for services, develop and maintain client plans, database management
  • Managing critical incidences as they arise including debriefing and engaging with internal support functions.  In addition, identifying and putting in adequate control measures to mitigate future risk.
  • Where required provide direct assistance and support to people with disabilities. 

Skills & Experience

  • Diploma in relevant Social & Community Services qualification (minimum education requirement)
  • Experience managing/supervising staff in the Disability sector
  • Strong coordination, leadership, and peer support skills.
  • Demonstrated experience supporting clients with complex needs and behaviours of concern.
  • Strong written and computer skills for the creation of plans, programs, reports, correspondence, and other documents.
  • High-level communication, influencing, liaison and negotiation skills.
  • Current Driver’s License.

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check.


  • Laptop and Mobile + monthly Rostered Days Off
  • Attractive Remuneration Package with salary packaging benefits
  • Career advancement opportunities

How to Apply

In one document, please include your resume and covering letter detailing how your experience and skills will be a good fit for this role. Click ‘Apply Now’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact abigail.macleod@lwb.org.au, using the subject line: Team Leader Respite Accommodation - Clarkson enquiry via EthicalJobs.

How to apply

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