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Support Coordinator, NDIS - Unley

Life Without Barriers (National)

Support Co-ordinators play a critical role in supporting participants to navigate the NDIS system, understand their NDIS plans, connect into the broader system of services and to build their capacity to direct their supports independently over time.

This is a service which is rapidly growing in the NDIS sector and within LWB and we are excited about being able to expand our reach to help more clients. 

If you are looking for the next step in your support career and are passionate about coming up with innovative ways to support our clients achieve their goals, we would love to hear from you. 

  • Work for one of Australia's largest Social Purpose organisations
  • Flexible role, supporting a diverse range of clients
  • Max term contract for 12 months with the potential for extension 

About the Organisation

Life Without Barriers is a leading social purpose, not for profit organisation of 6,100 employees working in more than 440 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers.   

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the Role

This role will form an integral part of the Support Co-ordination team, assisting NDIS participants in the coordination of their supports both through their NDIS plan and community or mainstream services.

Based at our Unley office on Greenhill Road, you will work with the broader Support Co-ordination team supporting clients across Adelaide and may be required to travel to other locations.

Key Responsibilities

  • Research both NDIS funded and unfunded services and supports which will enable our clients to achieve their goals within their NDIS plan 
  • Monitor plan outcomes and expenditure to ensure the services remain within the plan budget
  • Strengthen and enhance our client's ability to coordinate supports and self-direct their services in the longer term
  • Build or support the capacity of clients to develop relationships and partnerships in local communities
  • Ensure mainstream services (i.e. housing, education, justice, health) and NDIS paid supports meet their service obligations to our clients
  • Provide our clients and the NDIA with reports on outcomes and success indicators, within the agreed reporting frequency 
  • Clear and accurate record keeping of information

Skills & Experience

  • Demonstrated experience in working with people with a disability
  • Experience in facilitating personal planning processes
  • Excellent communication skills and a demonstrated ability to engage clients and their families
  • Strong written and computer skills for the creation of plans, programs, reports, correspondence and other documents
  • Established time management, problem solving and conflict resolution skills
  • Ability to think creatively and use initiative, to work independently and as part of a multidisciplinary team using strong coordination, leadership and peer support skills
  • Minimum Certificate III or higher in Disability or Mental health and/or equivalent experience

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Disability Services Employment Screening. 

Benefits

  • Work within a team passionate about facilitating positive changes for people
  • Great salary packaging benefits
  • Ongoing training, support and career opportunities

How to Apply

Include your resume and covering letter in one document, click 'Apply' and follow the prompts. For any enquiries including persons with disability that require adjustments, contact recruitment@lwb.org.au.

Please note: interviews will take place on 10 and 11 August

We are dedicated to playing our part to reduce the spread of COVID-19 and bring continuity of care and support to our clients. With this in mind, if you are successful, we will discuss with you an alternative to a face to face interview

How to apply

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