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Intranet Advisor

Life Without Barriers (National)

About the Organisation

Life Without Barriers is a leading social purpose, not for profit organisation of 7,500 employees working in more than 440 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers.   

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the role

Maximise the use of the intranet and play a key role in coordinating key stakeholders, engaging and training users, and working in partnership with ICT to sustain and evolve the intranet platform. This is a 12 month maximum term contract that can be based in either Sydney, Melbourne, Brisbane or Newcastle. You will be joining a dynamic digital team in one of Australia’s largest and leading social purpose organisations of 7,500 employees. Your experience in content management systems and technical skill will be key to your success.

Key Responsibilities

  • Co-ordinate the redevelopment of the Life Without Barriers (LWB) intranet from its current platform to SharePoint 365
  • Conduct research and analysis into the understanding of intranet user needs and suggest potential improvements to the user experience
  • Manage the primary real estate of the homepage
  • Integrate and profile LWB’s social media content into the intranet
  • Participate and contribute in projects to improve sections of the intranet or the delivery of new tools
  • Monitor user-generated content for appropriateness
  • Manage Yammer and MS Teams and help increase their relevancy and use through increased awareness and engagement with the platform
  • Monitor site analytics and report on key performance indicators
  • Actively create increased engagement with the Intranet
  • Develop, recommend, implement and evaluate best practice communications and content initiatives and approaches
  • Work with ICT and other key stakeholders to facilitate the creation and maintenance of intranet site navigation and information architecture

Skills & Experience

  • Tertiary qualifications in Communications, Marketing, Journalism or other relevant field
  • Strong demonstrated experience implementing or managing websites or intranets
  • Demonstrated experience with common web technology (HTML, CSS, JavaScript) with SharePoint a preferred known skill
  • Demonstrated experience and familiarity with social software and other web-based technologies
  • Knowledge and understanding of general CMS systems and social media platforms
  • Excellent editing, copywriting and storytelling capabilities
  • Exceptional project management skills
  • Ability to support organisation-wide initiatives
  • The ability to work collaboratively with a range of stakeholders
  • Demonstrated problem solving skills, and ability to think laterally and strategically

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact at recruitment@lwb.org.au, using the subject line: Intranet Advisor enquiry via EthicalJobs.

We are dedicated to playing our part to reduce the spread of COVID-19 and bring continuity of care and support to our clients. With this in mind, if you are successful, we will discuss with you an alternative to a face to face interview. 

Life Without Barriers supports the Royal Commission into violence, abuse, neglect and exploitation of people with disability. We believe people with disability need to be heard and for these experiences to influence how support services like ours are delivered. View our statement here https://bit.ly/2GzZGWA.

How to apply

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