Job Summary
- Applications close:
- Job posted on: 14th Jul 2020
Life Without Barriers is a leading social purpose, not for profit organisation of 7,000 employees working in more than 440 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers.
We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.
Life Without Barriers is seeking for a highly motivated, enthusiastic, customer-centred Intake & Support Officer to join our team in Adelaide in a full-time on-going capacity.
In this role you will act as the primary liaison and facilitator for all new enquiries into our Aged Care and Disability Support Programs and for the maintenance of our on-going service agreements.
You will use information gathered during the client enquiry and on-boarding process to price service delivery, negotiate service agreements and coordinate placement or, alternatively, to refer the client to other more appropriate services based on your sector and industry knowledge.
You will work with your internal service delivery stakeholders to provide existing and potential new clients with a seamless and positive customer experience.
Successful candidates will be required to undertake probity checks including a National Criminal History Record Check and Working With Children Check (where relevant to the role)
Include your resume and covering letter in one document, click ‘Apply Now’ and follow the prompts.
For any enquiries including persons with disability that require adjustments, contact Manon Timmermans at [email protected] using the subject line: Intake Officer enquiry via EthicalJobs.
We are dedicated to playing our part to reduce the spread of COVID-19 and bring continuity of care and support to our clients. With this in mind, if you are successful, we will discuss with you an alternative to a face to face interview.