Is working as part of a supportive team in a values-based organisation important to you? Are you an experienced Investigator with highly developed interpersonal and relationship management skills? If so, we’d love to hear from you!

About the Role

Our Practice and Quality team are on the lookout for an experienced Investigator to run a wide range of sensitive investigations across our Child & Family and Disability service programs. You will be joining a team of true collaborators who support each other in leading sometimes demanding investigations.

This is a challenging but rewarding role where your ability to research and analyse allegations, identify casual issues and provide practical recommendations, can have a positive impact on improving the processes, practice and systems within the organisation.

The position is based either in Newcastle or Burwood and is offered as a 12-month fixed term contract with potential for extension. We are a national organisation so occasional planned and unplanned travel to service locations across Australia may be required.

For more information about this role and to view the Selection Criteria, please click Role Statement.

About You

As an Investigator at Lifestyle Solutions you will have the opportunity to make a real and tangible difference in the lives of others. It’s a challenging role that requires an emotionally mature and resilient individual with previous experience dealing with highly sensitive and confidential information.

You will need to demonstrate that you’re self-motivated, driven towards achieving outcomes and able to work autonomously; taking ownership of your portfolio of investigations. Highly developed interpersonal, communication and relationship building skills will be essential to your success in this role as you seamlessly and professionally transition between interviewing children, to presenting to and addressing issues with senior stakeholders.

Ideally you will hold relevant qualifications in investigative practices and a proven track record in the successful use of investigation techniques, including cognitive interviewing. Your knowledge of reportable conduct legislation and mandatory reporting will be highly valued.

Experience conducting investigations in a community services setting would be advantageous but is not essential, and we encourage Investigators from all backgrounds and industries to apply.

Why choose Lifestyle Solutions?

Lifestyle Solutions began with a dream to make a difference in people’s lives. 16 years on, we have grown to be a national organisation of over 2,000 staff across the ever-changing and dynamic Disability and Child and Family Services sectors.

At Lifestyle Solutions, we have our people at the heart of everything we do. Whether this is the people we support, our customers, or our diverse workforce, we strive to be a leader in the sector, a service provider of choice, a business of excellence, and a great place to work.

Lifestyle Solutions offers the opportunity to engage in meaningful work that makes a real and tangible difference in the lives of our customers, their families, carers and communities.

Benefits

To reward your hard work and dedication, we offer a competitive benefits package:

• Salary sacrificing, up to $15,899 p/a tax free
• Salary packaging on food and entertainment (up to $2,550 p/a)
• Discounts with partner organisations
• Employee Recognition program
• Employee Assistance and Wellness program