Caring for the families of incapacitated and deceased veterans

Community Services Worker

Legacy is a unique Australian not for profit organisation dedicated to enhancing the lives of families of Australian Defence Force veterans who have served in war, peacekeeping and humanitarian missions and who have died or become incapacitated either on service or subsequently. Throughout South Australia and Broken Hill, Legacy protects the basic needs of individuals and families; advocates for entitlements, rights and benefits of individuals and families, assists families to cope with bereavement and helps people thrive, despite their adversity and loss.

In this varied and interesting position, the Community Services Worker will be responsible for providing a high standard of information, referral and case management services to Legacy beneficiaries and volunteers.

• Department: Community Services
• Reports to: Community Services Manager
• Employment type - Full-time Maternity Leave Cover Contract 12 months

Award - Social, Community, Home Care and Disability Services. Rate dependent upon qualifications and experience.

Position Summary

The Community Services Worker is responsible for the provision of direct services to Adelaide Legacy families and for developing and providing information, advice and support to volunteers.

The CSW team provide a range of support services and work with a range of internal and external stakeholders including families, staff, volunteers, other not-for-profit organisations, ex-service organisations and government departments including the Australian Defence Force (ADF), the Department of Veterans Affairs (DVA), Centrelink and other government departments and agencies.

The CSW is required to develop specialised knowledge across the Legacy client groups of Widows, Disability, Youth, and Contemporary Veteran Families. The CSW contributes to information provision and provides case management support.

Key Selection Criteria

• Relevant Tertiary Qualifications in Social Work, Nursing or similar field.
• To comply with Legacy Policy, must undertake a National Police Check and obtain a Child Related Employment Screening Clearance, Child Safe Environment training and First Aid Training.
• Demonstrated experience providing assessment, individual planning and support to clients in the context of an organisation delivering client services such as aged care, home care, youth, mental health or disability within related standards and legislation.
• High level interpersonal, verbal and written communications skills, able to engage personably and effectively with Legatees, management, staff, volunteers and stakeholders from a wide range of backgrounds, including older Australians and persons from the ADF and ex-service community.
• Accomplished computer skills including high competency in the use of Microsoft Office products and a variety of databases.
• Unrestricted South Australian Driver's Licence for outreach services.
• Organisational and time management skills, ability to manage work flows and balance competing priorities to ensure deadlines are met and records are current.
• Ability to maintain confidentiality and to demonstrate maturity, discretion and judgement, particularly in matters involving sensitive issues.
• Familiarity with the ex-service community would be an advantage.

For further information please contact the Community Services Manager:

Cherylea Williams - Community Services Manager - Email: [email protected] using the subject line: Community Services Worker enquiry via EthicalJobs.

Due to limited resources, only shortlisted candidates will be contacted.

The Legacy Club of South Australia and Broken Hill Inc is committed to protecting the rights of children and vulnerable people in all areas where we work.

Legacy is an Equal Opportunity Employer.