About us

At The Lost Dogs’ Home, we are a foundation in Victoria's animal welfare landscape, celebrated for our compassionate care of around 18,000 lost and abandoned dogs and cats every year. Beyond caring for animals, we are dedicated to providing diverse services such as veterinary health, behaviour, advocacy and community education programs, all aimed at giving animals the best chance of a happy and healthy life. Our mission is upheld by passionate individuals who embody a profound affinity for animals, community, and advocacy.

About the Role

The Direct and Digital Marketing Coordinator plays a key role in supporting the Philanthropy and External Relations team, which is dedicated to generating support for the Home and raising vital funds by building strong relationships with donors and supporters.

In this full time role based at our North-Melbourne location, and reporting to the Digital and Direct Marketing Manager, the Digital and Direct Marketing Coordinator will be responsible for developing and delivering a diverse range of mass market fundraising campaigns across direct marketing appeals, regular giving and donor care to attract and retain LDH supporters. This is an opportunity for a marketing professional to use their skills across digital and alternate channels to inspire the community to support our work, and help raise vital funds for the animals of the Home.

The role will be responsible for:

• Preparing and executing multi-channel mass market fundraising campaigns across individual and regular giving to acquire, convert and upgrade supporters
• Designing and implementing donor journeys, including ‘surprise and delight’ strategies to help maximise retention of individual supporters
• Effectively manage the monitoring, evaluation and reporting within our Individual and Regular giving program, including budgeting and analysis to ensure targets are being met
• Administration activities such as maintaining accurate and comprehensive records in our CRM database and maintaining third party fundraising platforms

Our Ideal Candidate will bring:

• Enthusiasm, motivation and the desire to use their skills to make a positive difference in the lives of animals.
• Exceptional interpersonal communication skills, including the ability to influence and inspire donors and supporters for LDH
• Minimum two years’ experience in direct marketing and a proven track record in devising and implementing campaigns, ideally with a fundraising context
• Experience in managing relationships with key internal and external stakeholders
• High-level attention to details and ability to priortise work and time to meet multiple deadlines

What you will get in return:

• Great career development opportunities and opportunity to gain skills in the fundraising and animal welfare sector
• Opportunity to create your own mark in an iconic animal welfare charity
• The support of management and team members in achieving your goals
• The chance to work in a collaborative and supportive environment
• Genuine sense of purpose and satisfaction that you are making a difference to the lives of vulnerable animals
• Access to our Employee Assistance Program and onsite counselling service for your wellbeing.
• Opportunities to join our Foster Care Program and help care for animals in need.
• Discounted pet adoption fees and discounts at our Vet Hospital to support your own pet's health

If you are interested in this position, please click 'Apply Now', ensuring you have included a cover letter and current resume.

If you would like a copy of the Position Description, please email us at [email protected] using the subject line: Direct and Digital Marketing Coordinator enquiry via EthicalJobs.

If you would like to learn more about The Lost Dogs’ Home visit us at https://dogshome.com/

The Lost Dogs Home Facebook page

Instagram @Lostdogshome

Candidate Screening

The successful applicant will be required to complete satisfactory background screening checks.

The Lost Dogs' Home is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Only candidates with the right to work in Australia may apply for this position.