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Housing Support Worker - MSIR

Launch Housing
  • Make a real difference in people's lives
  • Fixed-term Full-time Position (until 30th June 2023)
  • Additional Well-being leave on top of annual leave
  • $74.910 base + super + $15.000 salary packaging
  • Position based at Medically Supervised Injecting Room (MSIR) Facility in Richmond​

Why join Launch Housing

Our mission is to end homelessness. We aim to get people housed, keep them housed, and be an influential voice on ending homelessness. We are a secular, independent provider of choice for clients and the go-to organisation on homelessness for government, media, philanthropy, private donors and the community.

Our people are the backbone of our organisation and supporting their wellbeing and professional development is critical to our ability to help our clients and the community. We value lived experience and diversity in our staff, and actively work to ensure everyone is able to make their career with Launch Housing fulfilling.

There are many benefits of working at Launch Housing including

  • Working for a value-based organisation with a clear mission and vision
  • Flexible work options available and work-life balance actively encouraged
  • Free and confidential Employee Assistance Program
  • Training and career opportunities across multiple Launch Housing teams
  • Useful and rewarding work and giving something back to the community
  • A portion of your income can be tax-free by salary packaging your personal expenses
  • Additional tax-free salary packaging on dining and accommodation expenses
  • 17.5% leave loading payment

Why this role matters

The Housing Worker MSIR outpost is based in the Medically Supervised Injecting Room in Richmond and is part of Launch Housing's Entry Point's portfolio, which encompasses a number of programs providing support to clients experiencing, or at risk of homelessness.

The aim of the role is to help people prevent and end homelessness by providing assessment, planning, prioritisation, accommodation assistance, advice and referrals for additional support. The position will be based in the Medically Supervised Injecting Room and work with people experiencing or at risk of homelessness who utilise this service. As well as in close collaboration with a number of key service providers, particularly those based within MSIR and the North Richmond precinct. The role sits within the Rough Sleeper Initiative (RSI) team, which provides support to people sleeping rough in the City of Yarra, in addition to three other inner-city local government areas (Melbourne, Port Phillip and Stonnington). Team meetings and supervision will be at Launch Housing offices.

For further information on the role please refer to the position description on our website.

What we're looking for

We are currently seeking a skilled & passionate individual, someone committed to working with people who are experiencing homelessness, or at risk of homelessness on their journey out of homelessness.

It is expected that the successful candidate will bring

  • To provide initial assessment of housing and support need, information and assistance to people utilising the MSIR within the Opening Doors Framework.
  • Provide client-centered services to persons experiencing or at risk of homelessness, including crisis intervention, assessment, prioritisation, assistance to secure crisis accommodation, assistance to secure or maintain long term accommodation, distribution of financial assistance and linkages to appropriate support services.
  • To work as part of a multi-disciplinary team delivering face-to-face services in a dynamic drop-in service.
  • Utilise IAP and VI-SPDAT assessment tools to identify and prioritise people in the most need of program resources.
  • Maintain client files and records in accordance with policies & procedures of both Launch Housing and the MSIR.
  • Assist in the collection of strategic data and evidence of the need for housing and homelessness support for the MSIR cohort.
  • Advocate on behalf of those experiencing homelessness to ensure that services are relevant, flexible and accessible to people experiencing homelessness.
  • Ensure clients are assisted to understand their rights & responsibilities in the provision of accommodation and support assistance


  • All applicants must have the right to work in Australia and will be required to complete a Working with Children Check and Police check.
  • We acknowledge Lived Experience as unique expertise and encourage people with a Lived Experience of Homelessness to apply.
  • COVID-19 vaccination or a valid Covid-19 Vaccination Exemption certificate is required to work on site

How to Apply

To obtain a full position description and to apply for this opportunity, please click Apply Now.

Please submit a covering letter addressing the key selection criteria and your CV.

If you need additional information about this role, please contact Dave Lovelock at david.lovelock@launchhousing.org.au using the subject line: Housing Support Worker - MSIR enquiry via EthicalJobs or on 0455 741 118.

Launch Housing is committed to child safety and is an Equal Opportunity employer and supports accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as gay, lesbian, bisexual, transgender, gender diverse, intersex or queer. We acknowledge Lived Experience as a unique expertise, and encourage people with a Lived Experience of Homelessness to apply.

How to apply

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