• Permanent, part-time opportunity
• 68.4 hours per fortnight
• Based at East St Kilda
• $48.6905 per hour + super + NFP salary packaging
• First Nations-Targeted opportunity

Special measure applies to this role. Sections 28, 60 and 88 of the EO Act provide for lawful 'Special Measure' provisions, therefore the following has been applied to this role. Only candidates who identify themselves as female, woman or female presenting are eligible to apply. This position is exempt under the special measures provision of the Equal Employment Act 2010 (Vic).

This position is classified under ‘special measures' of section 12 of the Equal Opportunity Act 2010. While all applicants are invited to apply, applicants who indicate that they identify as Aboriginal and/or Torres Strait Islander will be prioritised in the selection process.

We have an opportunity for a new Team Leader to join or Womens-only Crisis Accommodation. This site n is a residential facility with 15 single client rooms. The service provides temporary accommodation (for up to 12 weeks), case management, transitional and interim housing support, and other services to assist clients in achieving dignified and sustainable housing outcomes. The program also provides support to women outside the residential facility, including a Launch Housing rooming house located in the St Kilda area.

WHAT YOU'LL BE DOING

The Team Leader – Case Management is responsible for overseeing and supervising the Case Management team at the East St. Kilda crisis accommodation site for women, and reports to the Coordinator – Case Management.

The case management model is delivered through a feminist, strength based and trauma informed lens. As a Team Leader, you will act as a mentor to help facilitate and enhance on-the-job performance of case managers by reviewing casework, managing caseloads, and ensuring effective client outcomes. You'll also hold your own client case load and co-manage clients at times.

Success in this role can also look like developing and managing relationships with First Nation Stakeholders, thereby ensuring the effective delivery of culturally safe practices for clients and their families.

You will also be part of the on-call roster to support other sites after-hours when required.

For more information, please refer to the position description.

WHAT WE'RE LOOKING FOR (KEY SELECTION CRITERIA):

• Demonstrated experience in the delivery of services to clients with complex needs, whom are pregnant and experiencing homelessness.
• Demonstrated understanding of housing and homelessness policy, context and systems.
• Sound understanding of dual diagnosis.
• Ability to work effectively with people experiencing complex life stress with past / present trauma experiences.
• Demonstrated ability to provide co- case management with multi-disciplinary services in order to provide effective client solutions.
• Demonstrate a commitment to fostering positive and respectful relationships with First Nation Stakeholders to enhance cultural safety and understanding in client interactions.
• Good interpersonal and communication skills, both verbal and written.
• Well-developed organisational and time management skills.
• Have a relevant tertiary qualification (desirable).
• Demonstrated commitment to the values of Launch Housing and our mission to end homelessness.

WHAT WE OFFER YOU

Our permanent and fixed term employee benefits include:

• Contributing to useful and rewarding work and giving something back to the community
• Wellbeing days, ceremonial leave, carers leave and study leave
• Flexible working arrangements
• Purchased leave
• 17.5% leave loading
• Gender neutral paid parental leave (after 12 months of service)
• Training and career growth opportunities across Launch Housing
• A portion of your income can be tax-free by salary packaging your personal expenses
• Additional tax-free salary packaging on dining and accommodation expenses
• Positive, supportive and progressive work environment

WHAT'S OUR MISSION, VALUES AND CULTURE

Our mission is to end homelessness. We aim to get people housed, keep them housed, and be an influential voice on ending homelessness. We are a secular, independent provider of choice for clients and we're striving to be the go-to organisation on homelessness for government, media, philanthropy, private donors and the community.

Our people are the backbone of our organisation and supporting their wellbeing and professional development is critical to our ability to help our clients and the community. We value lived experience and diversity in our staff, and actively work to ensure everyone is able to make their career with Launch Housing fulfilling.

Launch Housing is working to become more trauma informed and as a leading employer in the homelessness sector, it is important to let you know that you may hear stories of distress, hardship, trauma, or violence when working with us. We encourage you to reflect on how this may impact you when considering applying for the role. Sustaining the Health & Well-being of our staff is our priority. We provide high-quality training & supervision, Wellbeing Days, and access to Employee Assistance Program.

HOW TO APPLY

To apply for this opportunity, please click on 'Apply Now' button. Please submit a cover letter addressing the key selection criteria and your CV.

If you need additional information about this role, please contact [email protected] using the subject line: Team Leader enquiry via EthicalJobs.

A position description is attached.

Launch Housing offers a wide range of career opportunities and employs a diverse range of talent. We strongly encourage Aboriginal and Torres Strait Islander persons to apply! We acknowledge, respect and celebrate Aboriginal cultures, languages, connections to Country and heritage, customs and practices. We're committed to support Aboriginal peoples to obtain genuine and fulfilling career with us!

Launch Housing is a dog-friendly organisation, which allows dog owners to bring them in some of our sites, please contact the relevant Hiring Manager if you have any questions or concerns prior to your interview.

If you require reasonable adjustments at any stage of the recruitment process, please let us know at [email protected].

Launch Housing is committed to being a child safe organisation and has zero tolerance to child abuse. Our hiring process involves rigorous screening of applicants. All of our people including students, contractors and volunteers must hold a valid Working with Children Check and satisfactory criminal history record check.

Launch Housing is an Equal Opportunity employer and supports accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as lesbian, gay, bisexual, transgender, gender diverse, intersex or queer. We acknowledge Lived Experience as a unique expertise and encourage people with a Lived Experience of Homelessness to apply. All applicants must have the right to work in Australia.