• Belong Blue Mountains | Blue Mountains NSW

Are you passionate about making a meaningful difference in the lives of people and families navigating palliative care?

Belong Blue Mountains is a community-based organisation committed to strengthening wellbeing, connection and resilience across the Blue Mountains community. Through a diverse range of programs and services, we support people of all ages to access the services, opportunities and connections they need to thrive.

We are currently seeking a compassionate, organised and community-minded Palliative Care Volunteer Coordinator to join our team. This is a part-time position (28 hours per week), providing key support to the delivery of the Blue Mountains Palliative Support Service (BMPSS).

About the Role

Working as part of the Aged, Chronic Care and Allied Health Stream, you will contribute to participant and carer support coordination, volunteer recruitment and support, and the delivery of compassionate, person-centred services for individuals living with a life-limiting illness, along with their carers and families.

This is a hands-on role combining service coordination, volunteer engagement, community partnership development and program support, with a strong focus on responsive service delivery, continuous improvement and supporting positive outcomes for participants, carers and volunteers.

The position is based across Belong Blue Mountains neighbourhood centres in Blaxland, Lawson and Katoomba, with some community and home-based visits required.

Key Responsibilities

• Recruit, induct, train and support volunteers
• Coordinate and support the delivery of person-centred palliative care support services for participants, and respite support for their families and carers
• Manage participant referrals, intake processes and ongoing support coordination activities
• Develop and maintain strong working relationships with health professionals, Local Health District staff, community organisations and referral partners
• Maintain accurate records and meet reporting requirements
• Participate in community engagement, networking and partnership activities.

 About You

• You are a compassionate and community-minded professional passionate about supporting people and families navigating palliative care.
• You bring experience in community services, palliative care, aged care, care coordination or volunteer coordination, with strong stakeholder engagement skills.
• You are recognised for your ability to communicate with empathy, professionalism and sensitivity.
• You maintain strong organisational skills, accurate records and effective coordination across multiple priorities and locations.
• You are proactive, reliable and adaptable, with a commitment to quality service delivery and positive outcomes for participants and volunteers.

Essential Criteria

To be successful in this role, you will bring:

• Demonstrated experience in community services, palliative care, aged care, care coordination or volunteer coordination
• Prior experience supporting vulnerable participants, carers and families, preferably within the community sector
• Experience providing individual participant support across a variety of community and home-based settings
• Experience working collaboratively with external organisations and and/or health professionals
• Strong relationship-building and communication skills
• Strong organisational and administrative skills, including reporting and records management
• Ability to work independently and as part of a multidisciplinary team
• Relevant qualification in Community Services, Social Work, Allied Health, Nursing or related field, or equivalent experience
• Current NSW Driver Licence and access to a reliable vehicle
• Current National Police Check (or willingness to obtain)
• Current Working With Children Check (or willingness to obtain)
• Current First Aid Certificate (or willingness to obtain)

Application Requirements

To apply for this position, applicants must submit:

• A current resume.
• A cover letter addressing each of the Essential Criteria listed above separately, including clear and concise examples demonstrating relevant experience, skills and capability.

Applications that do not address the Essential Criteria may not be considered.

Why Join Belong Blue Mountains?

At Belong Blue Mountains, we are committed to strengthening our community through connection, inclusion and support.

We offer:

• A supportive and values-driven team environment
• Meaningful work that directly impacts young people and families
• Opportunities for professional development and growth
• Flexible, community-based work across the Blue Mountains

Apply Now!

We welcome people of all backgrounds and identities to apply for this position.

If you are passionate about supporting people and making a genuine difference in your community, we would love to hear from you.