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Student Welfare Intake Manager

Kids Like Us Australia Ltd


Kids Like Us (KLU) is an entrepreneurial community organisation providing support, opportunity and understanding for twice exceptional (2e) young people. Through engagement with young people, families, educational providers and the wider community, we work to increase the awareness and acceptance of 2e profiles in young people.

Over our years of operation, Kids Like Us has developed a range of services to help twice-exceptional (2e) young people and those around them.

We’re constantly looking into new and interesting strategies, and are deeply committed to helping create the best possible world for 2e students to grow and thrive in.

All of the programs at Kids Like Us are based on research and best practice from around the world, combined with experience of working specifically with 2e young people. Our program offering is continually evolving and includes academic, family, educator and peer-to-peer support, counselling and advocacy.

KLU is an Equal Opportunity Employer and provides a smoke-free environment. KLU encourages people with a disability to apply and encourages full disclosure of illness or disability.



As part of the Wellbeing Team, the Student Welfare Intake Manager will play a crucial role in forming the initial relationship with students and their families. Through gaining a clear understanding of the client’s needs the Student Welfare Intake Manager will oversee the intake process to optimise the services and support provided to the client.

The purpose of the position is to improve outcomes for 2e students by coordinating and managing a range of support and programs based on their unique needs. 


  • Undertake baseline academic assessments of students with complex needs to develop a clear understanding of their needs.
  • Interpret external assessment reports such as WISC V, CELF, CTOPP
  • Preparing for client sessions, using a variety of resources.
  • Engaging clients to access a range of services at KLU (or externally as needed).
  • Nurturing relationships, providing advocacy and liaising with parents, KLU specialists (including psychologists), other service providers, GPs, paediatrician, educators/schools and other organisations as required.
  • Performing administrative tasks commensurate with position responsibilities including client preparation and notes, report writing, etc.
  • Supporting clients to access NDIS funding.
  • Contributing to program development at KLU by providing innovative ideas and strategic thinking.
  • Continuous Professional Development as required.
  • Participation in group, peer and/or individual supervision.


Communication and interpersonal skills

  • Excellent long term communication and interpersonal skills including the ability to develop rapport, display empathy and demonstrate effective listening skills.
  • Personal skills and ability/teamwork and cooperation.
  • Excellent organisational skills and the ability to perform multiple tasks in an environment that may have competing and changing priorities.
  • Ability to set priorities and monitor workload.
  • Ability to be accountable for oneself and contribute to the broader team environment.
  • Desire to access support from KLU peers

Values and professionalism

  • Maintain professional ethics and establish professional boundaries adequately.
  • Demonstrate personal qualities of integrity, credibility, and a passion for improving the lives of KLU’s beneficiaries.
  • Demonstrated capacity and willingness to work in accordance with KLU’s philosophy, mission and values.
  • Counselling supervision as required by accredited bodies

Technical and functional knowledge

  • Identify the need and where necessary, provide parenting interventions and in-school advocacy.
  • Demonstrated skills in casework and the ability to provide support to young people, their families and people with complex needs.
  • Demonstrated knowledge of relevant education systems, policies and practice frameworks and legislation.
  • Demonstrated experience in preparing written reports, maintaining records, including case notes
  • Intermediate knowledge of Office365
  • Demonstrated experience working in a virtual environment (utilising unified communication and collaboration tools such as video conferencing, instant messaging and other virtual teaching tools).

To submit your application, please click on 'Apply Now'.

A position description is attached.

How to apply

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