About Kiind

Kiind is a family-led, independent peer support organisation with 36 years of operation. We support 6,000+ Western Australian families raising children living with disability, developmental delay, autism, genetic, rare, undiagnosed and/or chronic conditions.

Based at Perth Children’s Hospital, our experienced Peer Navigators have extensive knowledge of the health, disability and education systems and help families to find the answers they’re looking for to best support the needs of their child. We have a range of information resources to help with this and we also connect families to one another. Through active systemic advocacy, we help decision-makers to understand the experience of children with disability and their families. We seek to influence policy, legislation, and service design.

Our vision is to create an inclusive society, where all children and families can reach their full potential. Through our three pillars of support, we help families to Connect, Learn and Be heard.

The opportunity

Kiind is seeking a creative, results-driven Marketing and Communications Coordinator to help design and deliver our communications priorities. The successful applicant will work to expand our reach and increase awareness of our support services available across Western Australia and beyond.

Duties will include:

• Development and management of ‘What’s on’ activity and event guide
• Development of eDMs
• Development of cross-platform communications campaigns
• Development of digital, print and video content
• Social media management, planning and advertising
• Input into strategic communications planning
• Partnership communications, including liaison with the Partnerships Manager
• Assistance with major communications projects
• Coordination and production of webinars
• Creation of blogs, member stories and testimonials
• Regular audit and maintenance of Kiind website
• Reporting on key metrics

About you

• You're a connector with a passion for engaging and supporting online communities.
• You’re a hunter and gatherer of sought-after information, with proven experience of developing and disseminating content in a variety of formats, across different platforms and for distinct cohorts
• You are intuitive and understand the importance of ‘language’ when communicating with sensitive or vulnerable groups.
• You’re a stickler for accuracy and detail.
• You’re a collaborative team player who enjoys variety and is happy to roll up your sleeves to help bring home the win.

What you’ll need

• A degree in marketing, communications, or a related field
• A minimum of 2 years’ experience in a similar role
• Demonstrated experience with social media platforms - Facebook, Instagram, LinkedIn, Twitter and YouTube
• Experience with email marketing platforms including Click Dimensions or similar
• Experience with graphic design software such as Canva and/or Abobe InDesign
• Experience with video editing software such as Adobe Premier Pro
• Experience with CMS including WordPress
• Experience with digital advertising such as Google AdWords, Google analytics, social media advertising
• Strong administration skills including a strong knowledge of MS Office
• Professional experience in the disability sector or lived experience of disability is desirable.

Our culture and benefits

Our aim is to create a culture of respect where all staff are supported to fulfil their potential. We encourage all staff to collaborate and innovate to make a difference in the lives of our members and the WA community.

We foster a culture that supports diversity and inclusion.

We offer:

• Flexible, hybrid working arrangements.
• The opportunity to fully indulge your communication and marketing skills.
• Varied and interesting work that makes a difference, in a busy environment where no two days are ever the same.
• Work alongside a team of highly invested and committed people who will help you take your career to the next level.
• Professional career development and training.
• A competitive NFP salary, plus 10% employer super contributions, salary packaging opportunities.
• Additional annual leave over the Christmas holidays and your birthday.

If you would like further information, please contact [email protected] using the subject line: Marketing and Communications Coordinator enquiry via EthicalJobs.

Please note: The successful applicant must provide a Working with Children Check, a National Police Check and proof of COVID-19 vaccination.