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Program Manager - Norfolk Island

Key Assets - The Children's Services Provider
  • Short-term contract position (approx. 6 months), based on Norfolk Island
  • Commencing end of June with a possibility of extension
  • Join a rapidly growing community social care organisation

About Key Assets:

Key Assets Australia is a non-Government, not-for-profit children, and family services agency.

Key Assets was founded in Australia in 2007 and has grown to one of Australia’s leading non-government children and family services providers. We provide foster carer, family services and disability services.

Operating across all states and Norfolk Island, our purpose is to achieve positive and lasting outcomes for children, families, and communities. To achieve that, we need people like you.

Why work with Key Assets:

Working with Key Assets is about more than just a job. Our people do so much to put children first, so we do all we can to support them. We value you as a whole person, not just ‘a worker’, and we truly care about your wellbeing and your career. Because without you, we simply can’t do what we do. And without us, the people we support won’t get the care they need.

About the role:

Lead and manage a team of professional and support staff to ensure that our NI-Connect department operates effectively and delivers quality child focused services to the community’s vulnerable children, young people, and families.

This is short-term contract position for approximately six months, with a potential for extension. Based on Norfolk Island, the key responsibilities of the successful candidate will include:

  • Establishing and promoting a culture of continuous learning and professional development, including providing professional supervision to the staff and facilitating reflective practice processes.
  • Oversee and be accountable for compliance with child protection legislation, policy, and procedures, whilst promoting community engagement, early intervention and a ‘strengthening families’ approach to service provision.
  • Provide advice, guidance and support that is mindful to the unique culture and traditions on Norfolk Island.
  • In conjunction with the Operations Manager, assist in the development of the broader strategic business and operational plans for the Norfolk Island Service.
  • Audit, monitor and maintain electronic data systems and record keeping requirements.

A detailed outline of the core responsibilities and relevant qualifications/experience can be in located in the position description on our website by clicking the Apply button.

About you:

  • Must hold a recognised Social Work Qualification, if social work qualification is from overseas then proof of validation by the AASW is required.
  • Experience in child, youth and family services and/or child protection services, including undertaking comprehensive assessments to develop, implement, monitor and review client plans.
  • Prior experience managing and supervising a team within a Children Services setting.
  • Ability to effectively manage business operations and implement strategic change.
  • Ability to communicate simply and effectively, both verbal and written, with a diverse staff group at all levels, recognising potential language barriers and cultural differences.

If you are seeking a role in an excellent, innovative, and supportive team in a growing organisation, we would love to hear from you.

For any questions about this opportunity, please email Stephanie Fielder, Operations Manager at [email protected] using the subject line: Program Manager - Norfolk Island enquiry via EthicalJobs.

Please note, only applications submitted to our website via the ‘Apply Now’ button will be considered.

A position description is attached.

Key Assets may interview suitable individuals prior to the closing date of this campaign, this campaign may also be extended at any time.

Being fully vaccinated for COVID-19 or holding an exemption for COVID-19 vaccinations is a condition of employment with Key Assets.

KEY ASSETS THE CHILDREN’S SERVICES PROVIDER is committed to building a culturally diverse workforce and all applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, or any other characteristic protected by law.

We believe in diversity and inclusion in our team, and with that in mind, we encourage First Nations peoples, people from CALD backgrounds, LBTQI+, neurodiverse and people of all abilities to apply.

We are a committed partner in reconciliation and all applications for this role are valued. We look forward to hearing from you. If you would like to more information regarding our commitment to reconciliation, please view our Reconciliation Action Plan (RAP) at

How to apply

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