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Client Service Officer - Broome

Kimberley Community Legal Services

Applications from Aboriginal and Torres Strait Islander candidates are warmly welcomed!

Kimberley Community Legal Services is one of Australia's leading remote civil law practices, dedicated to ensuring access to justice for all communities across the magnificent Kimberley Region. KCLS is a reflective, community- and client-oriented practice, working closely with predominantly Aboriginal client communities. We serve our clients from offices in Kununurra and Broome, with regular outreach to all major towns across the region, and periodic visits to many other communities on country.

KCLS is committed to helping our clients achieve justice, in their individual issues and by improving the legal and systemic context in which our client communities exist. We operate a holistic, client-centred reflective practice, blending legal and social work methodologies to provide the best help we possibly can to those who need it.

We are currently seeking a Client Service Officer (CSO) to join our Broome team. As CSO, you will greet clients visiting our office, answer our main office phone, assist with intake and client file management, and provide general organisational and administrative support to our operations.

This is a full-time, permanent position, based at KCLS' office in Broome. Our team includes seven diverse and dynamic staff, providing a range of legal and support services to Broome and via outreach across the West Kimberley region.

Salary package: KCLS will offer a competitive salary package, comparable to similar roles in the public sector and other NGOs, depending on experience. Attractive housing and salary sacrifice arrangements available. Generous leave provisions, including five weeks annual leave.

A Position Description is attached. 

How to apply

To apply, send a c.v. and cover letter to karen_grove@kcls.org.au with the subject line: Client Service Officer application via EthicalJobs.

Applications need not address the selection criteria individually in a separate document. Our preference is for selection criteria to be addressed briefly in your cover letter, as part of a general overview of your experience and qualifications for the role. Late applications will not be accepted under any circumstances. Aboriginal and Torres Strait Islander applicants are strongly encouraged.

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