• Part time Fixed Term Intake Worker –up to 22.8 hours per week until June 2025 covering for a secondment.
• Flexibility with site location and opportunity to work some hours remotely.
• Salary range commensurate with experience starting from Level 4, PayPoint 1 at $41.52 per hour + 11% superannuation
• Benefit from on-going employee development, as well as exposure to a continuous improvement philosophy

About Us

We are One Team IPC Health, we are passionate, creative and we make a difference.

We deliver innovative high-quality services that are client centred, collaborative, coordinated and demonstrate value through measured impact. We are a not-for-profit community health service committed to working with the rapidly growing areas of Melbourne’s middle and outer West, where population will grow by 400,000 in the coming 15 years. By year 2035, we anticipate that the total population served will be approximately 1.2 million.

About The Role

As an Intake Worker, you will be the first point of contact for consumers seeking access to Community Health services. Within this role, you will be undertaking screening activities and conducting initial assessments to identify the client's needs, assessing eligibility using assessment tools; and prioritise entry into appropriate IPC Health services or referred as needed.

You will be working with a diverse group of consumers with a CALD background experiencing an array of health needs, including but not limited to, mental health, family violence, suicidal risks and alcohol and substance abuse. In addition, you will have the opportunity to liaise with other service providers within a multidisciplinary team in assisting with coordinating client care. This position is classified under the Community Health Centre (Stand Alone Services) Social and Community Service Employees Multi-Enterprise Agreement 2022.

About You

You will possess the ability to effectively engage and work with people with aged-related issues, people with a disability, their caregivers and families involved in the program. In this position you will display your highly developed assessment and intervention skills as well as your interpersonal skills. Not only will you have an opportunity to demonstrate your previous experience and skills, you will also be joining an organisation that offers ongoing professional development, a supportive leadership team and a whole range of staff benefits.

Why work with us?

We will offer you:

• Flexibility We work in a flexible, creative and adaptable way to best support our staff and clients. Access plenty of options to flex your work and life commitments through our Flexing with IPC Health program.
• Learning and development Our people are supported to act on opportunities that expand their expertise, knowledge and confidence. Opportunity to explore and participate in our Innovation and Professional Development Framework.
• Supportive Environment Connection is our strength. We respect and support each other and work collaboratively to create a force of good. Be inspired and well supported by our passionate leaders and creative staff.
• Celebrate achievements Feel valued and recognised as an important part of One Team IPC Health. Your contributions matter. Be part of an award winning supportive organisation that values and celebrates growth through our Recognition Program and Wellbeing and Celebrations Committee.
• Attractive Benefits Generous salary packaging benefits including novated leasing and meals and entertainment, up to 14 weeks paid parental leave, access to accrued days off, free onsite car parking, free and confidential employee assistance program

To be considered for the role you must submit a Cover Letter, a CV and a detailed response addressing all the Key Selection Criteria items listed within the PD.

For further information about this role please contact Pat Tancredi, Manager Client Experience, on 0437 020 565 or Haylee Lane Team Leader Intake on 0493 683 626.

Our Story

We are One Team IPC Health. We are passionate we go above and beyond, demonstrating understanding and respect for our communities and each other. We make a difference we act with purpose, measure our results and celebrate our achievements. We are creative we learn, experiment and innovate.

At IPC Health, we are visionaries for community health and wellbeing. We are changemakers. Innovation in action is at the heart of everything we do, because we know that innovation can create amazing change and have an incredible and far reaching impact for individuals, our communities, and for our industry. We prioritise those who face obstacles to getting health services tailored to their needs and work with and for them in a deeply connected way. This enables us to acutely understand their needs and challenges. We live and breathe our passion to create new and better ways to deliver holistic health services for our vastly different and diverse clients and communities – so that they can thrive and experience greater health and wellbeing both individually and together.

We are committed to maintaining a barrier-free environment for all and welcome individuals of diverse backgrounds, including but not limited to, those from the Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse and the LGBTI communities to apply for our job opportunities.

If you require a reasonable workplace adjustment to support you during the interview process please email [email protected], using the subject line: Intake Worker enquiry via EthicalJobs, with your request. Reasonable workplace adjustments are changes that are necessary and achievable to enable a person to efficiently perform their role to the best of their abilities. A reasonable workplace adjustment can be requested at any time in the recruitment process or as a part of employment with IPC Health.