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Family Dispute Resolution Practitioner & General Mediator - Taree / Port Macquarie

  • Permanent Full Time OR Part Time position (between 30 to 37.5 hours per week)
  • This role will based in Taree / Port Macquarie
  • Great salary, access to salary packaging and the staff rewards program

This is an exciting opportunity for a dedicated Practitioner who is experienced in providing Family Dispute Resolution and General Mediation services, and who is passionate about making a difference in the lives of families and providing a child inclusive mediation practice.


This position will provide a range of high quality, child focused interventions to families post separation who are experiencing various levels of conflict and need support reaching agreements in relation to their children and/ or the distribution of property. The role includes intake, risk assessment, case management, and the provision of interventions including mediation and child inclusive practice under the jurisdiction of the Family Law Act.

This position will also provide a range of high quality general mediation services to Interrelate clients as required. These may include, but not be limited to any of the following situations in which clients seek assistance with managing the process of dispute and conflict resolution: workplace mediation, elder mediation, school-based or parent/child mediation. The role involves supporting clients to identify issues, develop options, consider alternatives and make decisions about outcomes.

Key Duties will include:

  • Provide family dispute resolution and general mediation services
  • Facilitate groups, seminars and workshops
  • Conduct intake assessments, develop case plans and parenting agreements
  • Facilitate effective referral and promotion of services
  • Participate in program and service evaluations

The successful applicant must hold current accreditation with the Attorney General's Department as a Family Dispute Resolution Practitioner. For more information about how to gain this accreditation please click here.

This position will be Permanent Full Time (37.5 hours per week) OR Part-Time, 4 days per week (30 hours per week). The days and working hours will be negotiable at interview, however, some evening work will be required.

This role will be based at our Taree / Port Macquare Family Relationship Centre, and may be required to work across multiple sites within the Hunter and Mid North Coast region. Due to the travel required for this role, where is pool car is not available it will require the use of your own personal vehicle, all kilometres will be reimbursed when using your own personal vehicle.


Interrelate is a not-for-profit provider of relationship services. Our vision is to empower people to thrive in the most vital part of their lives - their relationships.

We are committed to leading the way in providing responsive, cutting edge, transformative relationship services with and for our diverse communities, at every stage of life. We are committed to responding to the vulnerabilities of families and children in their communities and to building stronger relationships.

We deliver professional services like a big business, but with the heart of a not-for-profit. We deliver services spread across 30+ physical locations (plus online) to more than 120,000 clients and we're backed by qualified staff and more than 90 years of trusted expertise in sensitive relationship matters. We work in a broad context, connecting people with their communities and culture.


  1. Tertiary qualifications in behavioural or social science, counselling, social work, mediation, family law or another relevant qualification
  2. Current or imminent accreditation as a Family Dispute Resolution Practitioner with the Attorney General's Department
  3. Demonstrated experience and skills in:
    • delivering dispute resolution, family law and/ or mediation services with families and children
    • casework with clients; implementing and supporting case plans
    • facilitating groups, seminars and workshops
    • working within a Family Law context
    • solutions focused and interpersonal communication skills
    • report writing, case notes, data collection and data entry
    • working with online systems and technology, such as a CRM (Client Relationship Management) System and Zoom
  4. Demonstrated knowledge and understanding of:
    • the process and purpose of child inclusive mediation practice
    • the issues facing diverse communities, including ATSI, CALD and remote communities
    • the impact of family separation and breakdown on children, and having skills in managing high parental conflict whilst upholding the best interests of children
    • child development, child protection, mandatory reporting, suicide prevention/intervention and family violence issues
    • community services, especially those relating to families experiencing relationship difficulties
    • the Family Law Act and other relevant legislation, such as the Children and Young Persons (Care and Protection) Act and domestic violence legislation


We offer the following competitive employment conditions:

  • Salary Sacrificing and Packaging Options (superannuation, loans, credit cards, school fees)
  • Additional days of paid leave on top of standard leave entitlements
  • Training, Mentoring, Supervision and access to Resources
  • Employee Assistance Program
  • Opportunities for multi-skilling and up-skilling
  • High level of diversity in the role
  • Excellent working environment


If you think this role is for you, then please review the position description and selection criteria for the role. You will need to submit an application electronically and will be required to attach a copy of your resume/cv and address the selection criteria as part of your online application.

Please note: To be considered for this vacancy your application must address the requirements of this role.

If you have any questions regarding this position, please email recruitment@interrelate.org.au, using the subject line: Family Dispute Resolution Practitioner & General Mediator - Taree / Port Macquarie enquiry via EthicalJobs.

Interrelate aspires to continue to be a leader in our community, an organisation known for working respectfully with clients from all different and diverse backgrounds. We encourage applications from people of diverse gender identity, race, age, disability, sexual orientation, religion, language, socio-economic circumstances, life circumstances, beliefs, and any other forms of disadvantage. If you will have special requirements or would like to talk to us before submitting an application, please do not hesitate to contact our People, Culture and Workforce Development team who will organise for you to chat with an appropriate staff member to explain how we can help you.

All Interrelate positions require the satisfactory completion of relevant Police and Working with Children Checks. Interrelate services are funded by the Australian Government.

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