• Location: Canberra, ACT or Darwin, NT (preferred)
• Salary: $87,843 - $94,998 plus superannuation and salary packaging
• Hours: Full time – 37.5 hours per week 
• Some work outside of normal business hours may be required.
• Report Line: Corporate Team Lead, Chief Operating Officer
• Contract: Fixed term to 30 June 2027 with likelihood of extension

Indigenous Allied Health Australia is a community-controlled organisation with strong Aboriginal and Torres Strait Islander staffing and leadership. IAHA value cultural knowledges and ways of working and this role is working directly with Aboriginal and Torres Strait Islander peoples, families and communities in culturally responsive ways. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

Purpose of the position

Indigenous Allied Health Australia (IAHA) is a growing, national Aboriginal and Torres Strait Islander community-controlled organisation, with positive relationships with members, stakeholders, and the community a key component of IAHA’s continued success. The Human Resources Operations Coordinator is a valued member of the IAHA team, providing support to IAHA colleagues through HR administrative capability across recruitment, generalist HR functions, HRIS management, front line HR support and other activities in the day-to-day operations of IAHA.

Organisational environment

IAHA is a national, community controlled, not-for-profit and member based Aboriginal and Torres Strait Islander allied health organisation. IAHA was established in 2009, from a network of committed allied health professionals and is now a registered company limited by guarantee. IAHA has a growing Secretariat with offices based in Canberra, Darwin, Katherine, Lismore, and Sydney, supporting a Board of Directors and over 2200 members nationally. Further information on IAHA, our membership, activities and projects can be found on our website www.iaha.com.au

IAHA appreciates all people working in Aboriginal and Torres Strait Islander health and wellbeing including a holistic approach to health care; the value of education and other social determinants; the right to self-determination for Aboriginal and Torres Strait Islander people; their cultures, spirituality and traditions of wellness and health. IAHA’s vision is that all Aboriginal and Torres Strait Islander people and future generations are thriving in ongoing connection to self, spirit, and place.

IAHA focuses on five strategic areas of work to:

• Strengthen and engage our IAHA membership.
• Grow the Aboriginal and Torres Strait Islander allied health workforce through access and entry, effective pathways, promoting and support for allied health careers, skills development, and retention.
• Transform the allied health and wider workforce by building culturally safe and responsive health and education systems.
• Lead in the Indigenous health and allied health sectors to ensure Aboriginal and Torres Strait Islander led solutions and approaches to policy and program development.
• Connect with and promoting connectedness with IAHA members, Aboriginal and Torres Strait Islander people, families, communities, and cultures.

Working conditions, benefits, and salary packaging

IAHA operates under a distributed leadership and cultural governance model to ensure that IAHA programs, activities and services are delivered and implemented in a culturally safe and responsive manner by all employee and directors.

IAHA is recognised by the Australian Tax Office as a Health Promotion Charity and salary packaging is available to all employees to increase take home pay. Free onsite parking is available for employees at the Canberra and Darwin offices.

IAHA is committed to supporting personal, cultural, and professional development opportunities for employees. IAHA provides all employees access to Employee Assistance Program (EAP), including access to Aboriginal and Torres Strait Islander providers in addition to an annual social and emotional wellbeing allowance.

In line with the IAHA Leave Policy, employees may be entitled to flex time as approved in advance. IAHA provides a diverse range of leave entitlements additional to recreational and personal leave including cultural leave, bereavement/compassionate leave, emergency services leave, special leave, paid parental leave and pandemic leave.

The employment instrument is the National Employment Standards – Fair Work Act (2009).

Role Overview

The Human Resources Officer coordinates end-to-end recruitment processes. Operating in close liaison with leadership, they coordinate all steps in the recruitment cycle, from raising the employment request to completing employee onboarding; and ensuring that the cycle is completed effectively and efficiently.

The Human Resources Officer manages the human resources database/information system (currently Employment Hero) ensuring all employee information is accurate, up to date and complete. They have a particular focus on ensuring all regulatory requirements for employees are maintained with the highest level of accuracy.

The Human Resources Officer uphold a high level of integrity and trust and undertake all duties in accordance with IAHA policies and procedures. They promote a culture of mutual respect, encouragement and process improvement and work with others in a professional, ethical, and co-operative manner, ensuring IAHA is presented in a culturally safe, positive and welcoming manner.

The Human Resources Officer has a sound working knowledge of general recruitment and human resource functions, practices and workflows. They attend and coordinate work-related professional development activities and keep abreast of best practice within their field. They are part of the Corporate and Administration team and work collaboratively in a team environment, across the whole organisation and the jurisdictions where IAHA is located, to support sustainability and shared outcomes.

Role responsibilities

Recruitment

• Coordinating all recruitment nationally
• Administering all aspects of Employment Hero
• Liaising with the responsible manager and selection panel ensuring the recruitment process is conducted strictly according to the Recruitment and Selection Policy
• Managing position descriptions to ensure they are created to the accepted standard, are consistently formatted, reviewed, updated as required and retained
• Creating job advertisements and posting on the applicable sites, which include SEEK, LinkedIn, Ethical Jobs, etc.
• Preparing interview documentation under the guidance of the hiring manager and selection panel
• Communicating with candidates during the recruitment process and conducting pre-screening as required
• Confirming compliance relevant to the new employees (e.g. Working With Children Checks, Police Checks, etc.) and certification of credentials as required
• Administering employment contracts, letters of offer and changes to conditions of agreements
• Maintaining complete records of all recruitment documentation, including applications, interview notes, referee discussions, qualifications, and other credentials
• Coordinating the onboarding of new employees including digital and face-to-face induction programs and completion of IAHA’s Cultural Responsiveness in Action e-learning modules
• Maintaining partnerships with various external providers (e.g. HR and Legal consultants etc.)
• Developing, documenting and reviewing recruitment processes and workflows, and innovating for improvement

Human Resources

• Administering all aspects regarding employment contracts, letters and agreements
• Administering employee probation reviews
• Conducting and documenting exit interviews
• Maintaining organisational charts ensuring they are reviewed and updated as required
• Tracking and reporting employee movements and adjustments allowing managers to plan workforce changes
• Managing the physical and electronic employee files including creation, accuracy, integrity, updating, security and archiving of records
• Ownership and maintenance of the human resources database (currently Employment Hero) including ongoing auditing and validation of employee records to ensure accuracy
• Ensuring employees and Directors have the applicable, authentic and up-to-date qualifications and meet regulatory requirements, and the information system accurately records this compliance.
• Completing various internal and external human resources audits, compliance surveys and reports
• Assisting managers with workforce matters as required, including coordinating with external HR advisors as required.
• Coordinating targeted professional development opportunities for IAHA employees.
• Onboarding IAHA and IAHA NT Workforce Development Board Directors
• Assisting with project and policy development work as required
• Any other duties as directed by management.

Selection Criteria

Essential

1. Proven ability to be culturally safe and responsive in communicating with Aboriginal and Torres Strait Islander people, teams and organisations.
2. Demonstrated experience and ability to undertake and complete a range of tasks associated with delivering HR/recruitment support and services.
3. Demonstrated knowledge and understanding of national and jurisdictional employment, HR and industrial regulation and legislation.
4. Demonstrated effective interpersonal and organisational skills.
5. Hands-on experience with HR technology (especially Employment Hero).
6. Demonstrated personal attributes including initiative, attention to detail, a positive approach to work, flexibility, integrity, honesty and can-do attitude.
7. Demonstrated ability to work as a member of a team in a fast-paced environment to meet tight deadlines.
8. Working with children/working with vulnerable people's card and national police clearance or ability to obtain one before commencing.

A duty statement is attached.