• Full-time role
• Salary packaging options
• Close to public transport (train & bus) and onsite parking

The Organisation

Independence Australia is a national social enterprise that provides choices for people living with a disability or other personal need, enabling them to regain and retain their independence within a supportive community. We achieve this by providing supports to in-home clients, specialist psychology services, support coordination across Victoria and delivering personal healthcare products to people in their homes to help them enjoy a better quality of life. We are also a leading supplier of rehabilitation equipment.

The Role

Seeking a dynamic and experienced complex NDIS Support Coordinator to join our team in Victoria.

Reporting to the Psychology and Support Lead this role provides an exciting opportunity to build capacity across the sector, influence outcomes and facilitate empowerment within a collaborative team environment.

The role involves supporting NDIS funded Participants to:

• Identify and work towards specific goals and achievements in a complex setting
• Navigate within the hospital to home, rehabilitation, YPIRAC and housing space
• Connect and engage with relevant NDIS funded services and support networks
• Access and expand options for mainstream and community supports
• Explore and maximise available resources and funding with a holistic approach
• Communicate and collaborate towards measuring and reporting on outcomes

This role is also critical in assisting the Lead Support Coordinator through coaching, mentoring and team building tasks, developing and sustaining strong corporative relationships with government and non-governmental bodies, and establishing professional relationships with service providers.

This will be an ideal opportunity for an individual wanting to join a welcoming team of professionals who are passionate about their commitment to the well-being of the participants we support.

Skills, Experience and Position Requirements:

• Minimum Certificate IV in Community Services or equivalent qualification / skill level
• At least 2 years’ experience working as a Support Coordinator, LAC or NDIA Planner
• Working knowledge of the NDIS framework, funding and practical experience in the implementation and review of NDIS plans, relevant Legislation and guidelines
• Extensive background working within the hospital to home setting, housing space and / or YPIRAC teams, focusing on independent living choices and rehabilitation post injury
• Outcomes focused with a flexible approach to a varied and complex caseload
• Demonstrated experience effectively prioritising tasks with conflicting priorities
• Ability to problem solve, think creatively, build extensive networks and expand resources to exceed Participant expectations
• Proficient with use of Microsoft Word, Excel, Outlook and client management systems
• Capacity to identify barriers, understand communication needs, adapt to various environments and collaborate for optimal outcomes
• Passionate and focused on providing opportunities for building effective relationships, enhance Participant choice and control and empower self-direction
• Current and valid Driver’s licence
• Current Police Check and Employee Working With Children Check (WWCC)
• Completion of NDIS Worker Orientation Module

For more information please contact Isabella, People Experience Advisor, on 0407 822 034.

https://www.independenceaustralia.com/