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Intake Clinician - Mental Health & AOD

Access Health and Community
  • Permanent Full Time position
  • Dynamic committed and supportive team of clinicians
  • Attractive salary packaging options

The Opportunity

This is an exciting opportunity to join a leading community health service as a Mental Health and AOD (Alcohol and Other Drug) Intake Clinician.

The Mental Health and AOD Intake Clinician is an important role within the Mental Health and AOD service, providing the first point of contact, engagement and triage for consumers seeking to access mental health and alcohol and other drug (AOD) services, including the ‘Steps’ Mental Health service. The Mental Health and AOD Intake Clinician will triage, assess and support consumers to access a variety of mental health and/or AOD services within AccessHC and our partner organisations, and make external referrals where required.

Key Responsibilities

Key responsibilities of the role include, but are not limited to:

  • Register and triage all mental health and AOD referrals, including Medication Support and Recovery Service (MSRS), Stepped Care (Steps), community health counselling and NDIS referrals
  • Conduct clinical intake with clients (over the phone or face-to-face) to determine their mental health & AOD needs and appropriate referral pathways using intake and screening tools as required
  • Conduct clinical assessments with clients which includes assessment of presenting issue, mental state examination, family/relationships, physical health, substance use, mental health, psychosocial support/functioning and goals for treatment
  • Provide brief interventions (either over the phone or face-to-face) with clients presenting with short-term or mild mental health/AOD concerns
  • Conduct clinical risk assessments (including suicide risk assessments) and implement risk management plans where appropriate
  • Support referral pathways and relationships with key stakeholders, including GPs, hospitals, community health services and other mental health/AOD services

Skills & Experience

Key attributes of the successful applicant will include, but are not limited to:

  • A warm, empathic and professional therapeutic style
  • Relevant tertiary qualifications (such as social work, counselling, psychology, alcohol and other drugs, nursing or similar field) and equivalent work experience with a minimum 2 years' experience working with clients in mental health, AOD or related fields
  • Excellent understanding of mental health and alcohol and other drug (AOD) treatment services and referral pathways
  • Experience and/or training in conducting clinical risk assessments and implementing risk management plans with clients
  • The ability to produce and maintain high level clinical documents, reports and databases
  • Proficiency with electronic client management systems (such as TrakCare and Fixus)
  • Ability to work creatively and respectfully with consumers from diverse backgrounds, including LGBTIQ, CALD and Aboriginal and Torres Strait Islanders

Culture & Benefits

People love working at Access Health & Community because we offer:

  • A supportive workplace culture
  • Generous salary packaging opportunities
  • Opportunity to purchase additional leave
  • Commitment to work-life balance
  • Paid parental leave
  • Monthly ADO (for full time employees)

About Access Health & Community

We are a not for profit community health organisation operating in twelve locations across Melbourne. With caring at our centre, our mission is to build healthier lives together with our communities and deliver excellent health services for all. AccessHC delivers medical, health and community services for all ages. We employ over 250 employees across Eastern Melbourne.

To Apply

Please submit your application including your resume and a cover letter addressing the key selection criteria. Please refer to the position description on the website for the key selection criteria and further information: https://accesshc.org.au/careers/.

Access Health and Community is a Child Safe Organisation. This position requires a Working With Children Check.

Access Health and Community is a provider of disability services. Successful applicants will be required to undertake a NDIS Screening Check.

Access Health and Community actively encourages applications from Aboriginal peoples and people from a culturally and/or linguistically diverse background

Anna Hutchison
Mental health & AOD Team Leader Intake
Email: [email protected], using the subject line: Intake Clinician - Mental Health & AOD enquiry via EthicalJobs

Position Description

How to apply

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