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Community Support Worker Supervisor

Access Health and Community
  • Part-Time Permanent Role
  • Not for Profit, salary packaging benefits, flexible work life balance
  • Collaborative, highly supported team and career development

About Access Health and Community

With a 150-year history and caring at our centre, our vision at Access Health and Community (AccessHC) is to build healthier lives together. We have a dedicated and experienced team of over 400 employees and 200 volunteers operating across 18 locations. Our people are the centre of everything we do and contribute to improving the wellbeing of the community every day.

The Opportunity

An exciting new opportunity to join our thriving community health organisation and work within a truly supportive and valued based culture and engaged workforce.

This position provides leadership and supervision to a team of support workers, supporting the day-to-day delivery of client centred and reabling care through the development of staff skills and competency.

This position will provide support to people in a centre, community or in-home setting with a focus on wellbeing and restorative care.

The position will work with support staff and the Team Leader, Ageing Social Support and to develop and deliver programs and activities, and will be required to document client support needs, strategies and interests in care plans and progress notes.

What you will be doing

Key Responsibilities:

  • Provide leadership and support to the Team including the promotion of an active learning environment
  • Act as a resource staff to assist with the delivery of a dynamic and interesting program of activities
  • Supervise and delegate appropriate administrative tasks to team members
  • Provide in-home, community and/or centre based care that supports clients to participate in community based activities and outings.
  • Understand the social support needs of the elderly, especially the needs of clients with dementia to ensure that individual client needs are met and their safety is maintained.
  • Drive the AccessHC bus as part of the community transport or community outings program.
  • Lead social support group programs including bus trips and outings via car.
  • Assist the Lifestyle Coordinator in planning, developing and preparing activities that are relevant to the program and consumer outcomes.
  • Contribute to the completion of initial and annual care plan reviews to ensure clients are doing more for themselves (re-ablement) and care plans accurately reflect individual support needs, interests and preferences (well-being)
  • Follow the Food Safety Plan and safe food practices on a daily basis, including accurate recording of cleaning, preparation, storage and temperature testing of food and actions taken to eliminate risks to ensure we remain compliant with the requirements of a Class 1 Registered kitchen.
  • Regularly update and maintain documentation for client/s including progress notes, recording changes to their support needs, support strategies and interests.

What you will bring

  • Certificate III in Aged Care or equivalent
  • Minimum of 1 year experience in a Support Worker role within an aged, disability or community program.
  • Proficiency in Microsoft Office and relevant software applications

Attributes

  • Demonstrated ability to supervise and lead a team
  • Strong communication and interpersonal skills - this means, clear verbal communication and good use of body language that can help the older person feel safe and secure
  • Demonstrated ability to relate to people from a diverse range of social, cultural and ethnic backgrounds
  • Ability to understand the different approaches in communication and support to people who have a diagnosis of dementia, or other special needs
  • Commitment to continuous quality improvement and health promotion principles

Access Health and Community Culture and Benefits

At AccessHC, we offer more than just a fulfilling career; we invest in our people and provide an environment where you can thrive in a culture of collaboration and support. Our team members share commitment and passion to make a positive impact and this ethos creates a range of benefits for our people from opportunities for personal and professional growth to a sense of purpose and belonging.

Our culture promotes an environment of success and fulfilment. Join us and experience a career where you truly make a difference.

The position encompasses an extensive range of benefits

  • Supportive and values based culture and engaged workforce
  • Culture of trust and empowerment for people to grow and thrive
  • Commitment to a work-life balance with flexible working conditions
  • Focus on staff wellbeing and health - Employee Assistance Program (EAP)
  • Commitment to ongoing professional development and career growth
  • Paid parental leave and opportunity to purchase additional leave
  • Annual leave loading
  • Generous salary packaging opportunities (up to $15,990 per annum + $2,650 meals/entertainment expenses)

Read more about our culture and benefits: https://accesshc.org.au/culture-and-benefits

Apply Now

To apply, please click the 'Apply Now' button below. Submit your application including your resume and cover letter addressing the selection criteria.

Please refer to the position description on our website for the key selection criteria information: https://accesshc.org.au/careers/

Please email, Kate Clampett, Senior Manager Community: [email protected] using the subject line: Community Support Worker Supervisor enquiry via EthicalJobs if you would like further information about the role.

We will be reviewing applications as they are submitted and may appoint the role before the end of date of the advertisement.

Access Health and Community (AccessHC) is a Child Safe Organisation that values inclusivity and diversity. We encourage applications from people with disabilities, those with lived experience of mental health and/or alcohol and other drugs (AOD) challenges, and those with diverse genders and sexualities.

At AccessHC, our vision for reconciliation is an Australia where Aboriginal and Torres Strait Islander peoples experience equitable health and social outcomes. Our Reflect Reconciliation Action Plan (RAP) will contribute to achieving reconciliation. We will seek an understanding of and acknowledging histories and injustices, support the active expression of culture, build strong, trusting relationships, and apply culturally appropriate practices within our work.

We will work in partnership with Aboriginal and Torres Strait Islander peoples to create a welcoming and safe place for everyone at our services. AccessHC acknowledges the Wurundjeri Woi-wurrung people, who are the Traditional Owners of the land on which we work. We pay our respects to Wurundjeri Elders past, present, and future, and extend that respect to other Aboriginal and Torres Strait Islander people and we acknowledge that sovereignty was never ceded.

As a vaccine positive organisation, we encourage COVID-19 vaccinations and require successful applicants to undergo a NDIS Check, Working With Children Check, Police Check and potentially an International Check.

Position Description

How to apply

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