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Mental Health Practitioner


Are you an engaging Mental Health Practitioner who is passionate about supporting people with mental health concerns &/or psychosocial disabilities? This could be your opportunity to:

  • Drive best practice & continuous improvement, improving the experience of the people we support
  • Embed Trauma-Informed and Recovery-Oriented approaches across multiple programs with diverse consumers
  • Enjoy the autonomy of being a SME in a varied and exciting role within a supportive and friendly work environment.


Independent Community Living Australia (ICLA) is a not-for-profit community organisation delivering mental health recovery services and personalised support to individuals with psychosocial, intellectual and other disabilities as well as those seeking support at difficult times in their life. ICLA offers a wide range of services across the greater Sydney region, from supported residential services to supported mental health services, empowering individuals with independence and inclusion in the community.

ICLA’s mission to deliver personalised support, enabling individual choice to improve people’s lives is achieved by living our values:
Respect for all; Integrity in what we do; Accountable for all we do; and Results for those we serve.


As Clinical Lead you'll work collaboratively across our Residential Services, providing advice & guidance on best practice approaches to working with people with complex mental health &/or a Psychosocial Disability, and encouraging a culture of continuous quality improvement. This rewarding part time hybrid role is 4 days (32 hours) per week, based from our Surry Hills office with flexibility in work pattern and to work from home where practicable. When infrequent travel across our residential sites arises, transport is available. Remuneration is negotiable based on skills & experience, commencing from $79,040 base per annum (pro rated, SCHADS Level 5), plus superannuation & NFP salary packaging.

Responsibilities include:

  • Providing advice and support to the Residential Services Team, ensuring best practice and evidence-based approaches are implemented in our model of care
  • Consulting and closely collaborating with intake & vacancy management, ensuring consumer voice & needs are reflected
  • Providing advice to the Residential Services Team to continue to reduce the use of Restrictive Practices, whilst ensuring the safety of all residents and staff
  • Developing and leading training in relevant clinical areas, ensuring staff have all critical skills to support goal achievement for residents
  • Leading and participating in reflective practice, decision-making processes and service planning sessions, as required
  • Utilising consumer data & relevant reporting to inform ICLA’s Clinical Governance Leadership framework & promote continuous improvement
  • Supporting the review and update of key Service Delivery policies and procedures to ensure they reflect best practice


  1. Relevant tertiary qualifications in Social Work, Psychology, Occupational Therapy, Behaviour Support or equivalent
  2. Minimum of 5 years demonstrated experience supporting people with a psychosocial disability &/or mental health concern within a community setting
  3. Demonstrated understanding of the NDIS funding and frameworks, with SIL knowledge highly desirable
  4. A demonstrated understanding of recovery based and trauma informed approaches to providing assessment and support
  5. Demonstrated ability to conduct assessments and identify needs, risks, and consumer interests
  6. Excellent communicator and stakeholder manager, with ability to adapt communication style & build rapport to meet the needs of a diverse range of people, while maintaining clear boundaries
  7. Solution-focused change champion, modelling a culture of continuous improvement while keeping consumer outcomes at the forefront.
  8. Proven ability to maintain confidentiality and build trust to deal with sensitive and difficult situations in a diplomatic manner
  9. Working knowledge and competence in Microsoft Office suite and the ability to learn and proficiently use IT systems
  10. Unrestricted working rights in Australia, NDIS Worker Check (or willingness to obtain), Covid-19 vaccination or exemption, and current driving license.


We offer:

  • Charity salary packaging to pay benefits and living expenses from pre-tax salary
  • Flexible working practices
  • Inclusive and committed culture where everyone’s contribution is valued
  • Ongoing learning and development opportunities
  • Paid Parental Leave
  • Benefits & discounts including a wellbeing & mental fitness program

How to Apply

If this sounds like a great opportunity for you, please select "Apply" to submit your application on our applicant platform, including a Cover Letter addressing the essential criteria 2-7 and any applicable desirable criteria. Applications will be reviewed as received. Enquiries can be directed to Leah Croft ([email protected]  using the subject line: Mental Health Practitioner enquiry via EthicalJobs).

At ICLA we believe that a diversity of people and experiences is critical to our work and our success. We strive for a team culture that is welcoming, inclusive, supportive, and committed. ICLA is an Equal Opportunity employer. We encourage applications and expressions of interest from all backgrounds, abilities, and identities. We also acknowledge the lived expertise of those who have provided care and support for others in a non-paid role. ICLA acknowledges and pays respect to the Traditional Custodians of the country in which we work and thrive, empowering people to have agency and autonomy.

Apply now

Applications for this role will take you to the employer’s site.

ICLA 's logo
Apply now

Applications for this role will take you to the employer's site.

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