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Case Manager - BOOST Program

Hope Street Youth and Family Services

Exciting role in the heart of Brunswick West.

Be Part of Our Growth!

WE CAN OFFER YOU

  • A passionate purpose-driven NFP organisation + experienced supportive team
  • A permanent full-time position working one Saturday per fortnight
  • Generous annual salary up to $94k + Super + NFP salary packaging up to $18,550 of your salary tax-free
  • Wellbeing initiatives including 2 paid STAR Leave days per year for wellbeing purposes
  • Close proximity to public transport and free street parking
  • Opportunity to be part of exciting growth

ABOUT HOPE STREET

Hope Street Youth and Family Services Limited ("Hope Street") is a secular community organisation that provides specialist crisis accommodation, short term housing and support services to young people and their children experiencing, or at risk of, homelessness.

Hope Street’s vision is a society in which all young people and young families have a safe place to call home. If you would like to be a part of ending youth homelessness, join our team of over 50 people across 6 sites in the Northern and Western metropolitan regions.

THE BOOST PROGRAM

The BOOST Program provides case management to young people aged 16-25 who are homeless or at risk of homelessness and who have complex needs, dual diagnosis and challenging behaviour/s. The target group includes young people who are parenting and/or expecting birth.

The BOOST Program provides services to young people in crisis, short stay 7-night bed, supports young people in outreach (up to 3 months of service) and operates on weekdays, weeknights and Saturdays 9-5 pm, so that young people can be offered an intensive and responsive service.

ABOUT THE OPPORTUNITY

We are looking for a dedicated Youth Specialist for a permanent full-time position working a regular fortnightly work pattern in Brunswick West. In this role you will provide specialist case management support to young people and their families, within a holistic client focused approach that includes housing, health, employment, education and community participation.

You will proactively engage, motivate and support the young person to identify and work towards achieving their goals. Your relationships with key support services will enhance young people’s connections to those services. You will maintain accurate client records compliant with DFFH requirements.

ABOUT YOU

  • You must have a bachelor’s degree qualification in Youth Work, Social Work or other health/welfare related qualifications.
  • Demonstrated experience and highly engaging to respond to young people with needs via responsive outreach model, and case management framework.
  • Strong experience in Case Management, Child, Youth and Family Services.
  • Extensive experience of current theoretical approaches and frameworks for working with highly vulnerable young people and their families, including strengths-based approaches.
  • Strong ability to capacity build with diverse and inclusive community services e.g. LGBTQI, Drug & Alcohol, Policing Units (proactive units) Legal services, Indigenous Services.
  • Strong ability to engage, motivate and support young people with complex needs within a case management framework and client-centred strengths-based, trauma-informed practice.
  • Strong relationship building skills which enables you to motivate young clients to achieve meaningful goals within a case management framework.
  • Highly developed communication skills including report writing, listening, negotiation, problem solving, decision making and advocacy.
  • Strong competency using Microsoft and Case management applications.

HOW TO APPLY

Please download the position description attached below.

Please click "Apply Now" and submit a resume, cover letter and statement addressing selection criteria.

Please note applications that do not address the selection criteria will not be shortlisted.

Please address your cover letter to: Sue Watt, Program Manager Northeast.

Only shortlisted candidates will be contacted.

We are shortlisting as received!

ENQUIRIES

If you have any questions about this role, please contact our People and Culture department: [email protected] using the subject line: Case Manager - BOOST Program enquiry via EthicalJobs or phone our Program Manager Northeast, Sue Watt on 0481199 344.

If your experience looks a little different to what we have identified but you have relevant skills, please get in touch with us.

ADDITIONAL INFORMATION

Please let us know if you require workplace modifications so that we can discuss your needs and the modifications that can be made to the recruitment process and the position.

At Hope Street we have an inclusive culture where our employees' unique contributions are celebrated. We strive to reflect our community and strongly encourage candidates from a diverse range of racial, social, cultural, gender and disability backgrounds. We strongly encourage Aboriginal and Torres Strait Islander people to apply.

Hope Street is a child safe organisation, and we are committed to ensuring the safety and wellbeing of children. To ensure the highest standards of protection for children, employment at Hope Street is subject to a range of screening requirements which includes satisfactory Police Checks (National and International) and a Working with Children Check.

Please download the position description attached below.

Please click "Apply Now" below.

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