• Exciting intercity role, West Brunswick
• Be Part of Our Growth!

WE CAN OFFER YOU

• A passionate purpose-driven NFP organisation + experienced supportive team
• Opportunity to be part of exciting growth
• Wellbeing initiatives include 2 days per year paid time for wellbeing purposes
• A permanent full-time (76 hours) position with attractive penalty rates for afternoon shifts
• NFP salary packaging up to $18,550 of your salary tax-free
• Close proximity to Public Transport and street parking

ABOUT HOPE STREET

Hope Street Youth and Family Services Limited ("Hope Street") is a leading specialist youth homelessness services in Victoria with over 40 years’ experience in delivering services to young people and young families in the western and northern growth corridors of Melbourne.

Hope Street has been delivering the First Response Youth Mobile Outreach program within the City of Melton and surrounding LGA. The service currently operates 6 days per week with different rosters.

THE BOOST PROGRAM

The BOOST Program provides case management to young people aged 16-25 who are homeless or at risk of homelessness and who have complex needs, dual diagnosis and challenging behaviour/s. The target group includes young people who are parenting and/or expecting birth.

The BOOST Program provides services to clients in crisis, short stay 7 night bed, supports clients in outreach (up to 3 months of service) and operates on weeknights and Saturdays 9-5 pm, so that young people can be offered an intensive and responsive service.

ABOUT THE OPPORTUNITY

We are looking for a dedicated Youth Specialist for a permanent full-time position working a regular fortnightly work pattern inclusive of evenings and a weekend, in Brunswick West. In this role you will provide specialist case management support to young people and their families, within a holistic client focused approach that includes housing, health, employment, education and community participation. You will proactively engage, motivate and support the young person to identify and work towards achieving their goals. Your relationships with key support services will enhance young people’s connections to those services. You will maintain accurate client records compliant with DHHS requirements.

ABOUT YOU

• A bachelor’s degree in social work, Youth Work, Social Sciences or relevant Health Sciences degree.
• Demonstrated experience and highly engaging to respond to young people with needs via responsive outreach model, and case management framework.
• Strong experience in Case Management, Child, Youth and Family Services.
• Extensive experience of current theoretical approaches and frameworks for working with highly vulnerable young people and their families, including strengths-based approaches.
• Strong ability to capacity build with diverse and inclusive community services e.g. LGBTQI, Drug & Alcohol, Policing Units (proactive units) Legal services, Indigenous Services.
• Strong ability to engage, motivate and support young people with complex needs within a case management framework and client-centred strengths-based, trauma-informed practice.
• Strong relationship building skills which enables you to motivate young clients to achieve meaningful goals within a case management framework.
• Highly developed communication skills including report writing, listening, negotiation, problem solving, decision making and advocacy.
• Strong competency using Microsoft and Case management applications

HOW TO APPLY

• Please download the position description.
• Click "Apply Now".
• Please provide a cover letter, statement addressing the selection criteria and resume. Please note applications that do not address the selection criteria will not be shortlisted.
• Please address your cover letter to: Hang Pham, Program Manager Northeast.
• Only shortlisted candidates will be contacted.
• Apply now! We are shortlisting as received!

Applications close on Friday, 5th April 2024 at midnight. Apply now! We are shortlisting as received!

ENQUIRIES

If you have any questions about this role, please contact our People and Culture department: [email protected] using the subject line: Case Manager - BOOST enquiry via EthicalJobs or phone our Program Manager Northeast, Hang Pham on 0411287902.

If your experience looks a little different to what we have identified but you have relevant skills, please get in touch with us.

ADDITIONAL INFORMATION

Please let us know if you require workplace modifications so that we can discuss your needs and the modifications that can be made to the recruitment process and the position.

At Hope Street we have an inclusive culture where our employees' unique contributions are celebrated. We strive to reflect our community and strongly encourage candidates from a diverse range of racial, social, cultural, gender and disability backgrounds. We strongly encourage Aboriginal and Torres Strait Islander people to apply.

Hope Street is a child safe organisation, and we are committed to ensuring the safety and wellbeing of children. To ensure the highest standards of protection for children, employment at Hope Street is subject to a range of screening requirements which includes satisfactory Police Checks (National and International) and a Working with Children Check.

The health and safety of our team and communities is paramount to Hope Street Youth and Family Services. Accordingly, we require anyone joining our team to provide proof of up-to-date COVID-19 vaccinations.

A position description is attached.