Job Summary
- Applications close:
- Job posted on: 11th Sep 2020
The Office is looking to fill several existing and expected vacancies at the APS 6 level across various branches. We will develop a merit pool to fill any vacancies that arise in the 12 month period from the date of advertisement. We will work with successful candidates to match their skills, qualifications and experience to positions.
The purpose of the Office of the Commonwealth Ombudsman (the Office) is to:
The Office does this through handling complaints, conducting investigations, performing audits and inspections, encouraging good administration and discharging specialist oversight tasks. The Office also influences improvement in public administration in the Pacific region through collaboration with partner entities.
Duties are to be performed under the broad direction of your manager and in accordance with the APS Code of Conduct and APS Values, as well as upholding the Office values of independence, impartiality, integrity, accessibility and professionalism. In doing this you will support the Office through:
The successful candidate will have broad experience in customer service, complaint management, stakeholder engagement, regulation, integrity functions or project work, and have experience in supervising staff. Candidates should enjoy working in a small agency and in a geographically dispersed team environment.
You should have:
Qualifications and/or work experience relating to administrative decision-making, audit/compliance inspections, investigations or project management will be highly regarded.
Contact officer for additional information: Tricia Hennessy, Ph 08 7088 0601