• This is a part-time position of 0.8 FTE (4 days per week) until February 2027. From February 2027, the role will transition to 0.5 FTE (2.5 days per week) on an ongoing basis.
• Hybrid working based in Melbourne
• Shape the future of digital learning for Australia's youth mental health workforce through an innovative, high-impact learning platform used nationally

about headspace

headspace is Australia's leading youth mental health organisation established to improve the wellbeing of young people aged 12 to 25. Through our national programs, partnerships, and support for the headspace network, we help young people and their families navigate mental health, work, and study challenges with confidence. We strive to create environments where every young person feels empowered, supported, and able to thrive. Learn more at headspace.org.au.

why you'll love working with us

At headspace, we're committed to improving mental health outcomes for young people - and that starts with supporting our people to do meaningful, impactful work.

This is much more than system administration.

You'll be the go to expert for our Learning Management System, ensuring our learning platform runs smoothly while continually improving the learner experience. You'll work closely with learning designers, subject matter experts, vendors and stakeholders across headspace to deliver innovative, engaging and accessible online learning.

From building new learning pathways and configuring courses, through to analysing learner engagement and supporting exciting system enhancements, you'll play a key role in helping thousands of people access quality education.

No two days are the same.

what you'll do

You'll:

• Manage and continuously improve the Learning Management System (LMS)
• Configure online learning programs, learning pathways and digital resources
• Troubleshoot technical issues and provide expert support to users
• Partner with our LMS vendor on upgrades, enhancements and new functionality
• Build reports and analyse learner engagement data to support business decisions
• Support the creation and publishing of engaging eLearning content
• Edit graphics and basic video content to enhance learning experiences
• Manage LMS integrations and ensure data integrity across connected systems
• Support learning innovation projects and improve the digital learner experience
• Develop user guides and build capability across the organisation
• Work collaboratively with stakeholders across headspace to deliver high-quality learning

what you'll bring

You'll thrive in this role if you enjoy combining technology with learning and have a genuine passion for creating great user experiences.

You'll bring:

• Experience administering a Learning Management System (or similar HR or learning technology platform)
• Experience supporting online learning and digital education
• Strong technical skills, including Microsoft Excel and HTML
• Experience with Python scripting (or the ability to support existing scripts)
• Excellent analytical and problem-solving skills
• Strong organisational skills and the ability to manage competing priorities
• Outstanding stakeholder engagement and customer service skills
• Exceptional attention to detail
• A collaborative approach and a continuous improvement mindset.

Relevant tertiary qualifications in Learning, Information Technology or a related discipline are highly regarded.

how to apply 

This is a part-time position of 0.8 FTE (4 days per week) until February 2027.

From February 2027, the role will transition to 0.5 FTE (2.5 days per week) on an ongoing basis.

If you're passionate about digital learning, technology and creating engaging learning experiences that make a genuine difference, we'd love to hear from you.

Applications will be reviewed as they are received, so we encourage you to Apply now.

For further information contact Imogen Coles - National Manager, Workforce Education & Training at [email protected] using the subject line: Learning Management System Administrator enquiry via EthicalJobs.

Applicants must have full working rights in Australia to be considered for this role.

headspace is an inclusive, safe and committed employer 

headspace is committed to workforce diversity and to creating an inclusive workplace where all employees are valued, celebrated, and can contribute meaningfully. We encourage applications from people with lived experience of diversity to enhance the depth of skill and insight within our workforce. Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply for this role and all current vacancies.

headspace is committed to being a child safe and child friendly organisation that recognises, respects, and promotes the rights of children, young and vulnerable people. For this reason, we will conduct a National Criminal Background Check and Working with Children Check as part of our recruitment process for all new employees.

headspace will provide reasonable personalisation for all candidates to participate equitably in the recruitment process. Please advise us should you require assistance.