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Sustainable Services Coordinator - Melbourne / Sydney

Green Music Australia

About Us

Green Music Australia is the national organisation for music and the environment. Our mission is to assist the music industry to reduce its environmental impact while building climate leadership across the sector. We work with artists, venues, festivals, and music businesses to embed sustainability into day-to-day operations, from energy and waste management to touring practices and supply chains. We also run campaigns to mobilise musicians and music fans to act on climate.

The Role

The Sustainable Services Coordinator sits at the intersection of sustainability, data, and cultural impact, supporting a wide cross-section of music businesses, with a particular focus on live venues and events. As a key contact for many of the organisations using our custom-built sustainability tool Amidesi, you’ll work directly with venues, festivals, and other stakeholders to help them understand and improve their environmental performance.

The role combines environmental data analysis, supplier engagement, certification support, on-the-ground work at events, and delivery of training and resources. It is a hands-on, detail-focused role suited to someone who is curious, collaborative, and passionate about using data and relationships to drive real-world sustainability outcomes across music and the arts.

Reporting to: National Program Manager.

Key Responsibilities

Primary Functions – Sustainability Advice & Mentoring, Operational Delivery, Program Rollout

  • Oversee Amidesi data management, ensuring accurate collection, quality control, analysis, and preparation of partner and program reports.
  • Provide tailored guidance to venues, festivals, and partners to lift environmental performance (targets, KPIs, emissions tracking, best‑practice actions) and build capability through check-ins, workshops, and certification support.
  • Coordinate suppliers and site-specific initiatives (waste, energy, water, contractor interfaces) and deliver practical on‑the‑ground support at events, including coordination of sustainability staff/volunteers where required.
  • Manage and maintain Amidesi, including updates, testing, and troubleshooting; document and refine SOPs (standard operating procedures); identify opportunities to streamline processes and improve operational efficiency.

Secondary Functions – Systems & Process Improvement, Business Development & Partnerships, Organisational Contribution

  • Maintain and improve core resources (e.g. Green Venue Guide, certification materials, templates) and support launches or updates to programs and sector collaborations.

  • Support the growth and stewardship of services and partnerships (e.g. monitoring contract deliverables, preparing inputs for proposals, and maintaining clear scopes and timelines).

  • Track and share insights on engagement, FAQs, and data trends to inform future improvements; undertake other duties as directed by the National Program Manager and CEO, particularly during event periods when the team scales up.

Role Rhythm

Day to day, the role balances direct partner support with data quality and coordination tasks. Each week typically includes reporting or training support and check-ins on active contracts. Periodically, you may be on-site at events, contribute to program launches, or support sector-wide projects.

Key Selection Criteria

  1. Sustainability delivery - Demonstrated experience supporting environmental or sustainability action in an organisation, community or event.
  2. Technical knowledge / qualifications - Tertiary qualification or formal training in environmental science, sustainability or a related field, or equivalent practical experience, and evidence you can apply that knowledge in operational settings.
  3. Data analysis & reporting - Ability to analyse quantitative and qualitative environmental data, and translate findings into clear, actionable reports using spreadsheets.
  4. Stakeholder engagement & communication - Personable and confident in outward-facing roles, with proven ability to build relationships and communicate clearly with industry partners. Experience delivering training, briefings or workshops is highly valued.
  5. Project management & organisation - Strong organisational and coordination skills with the ability to manage multiple projects and competing deadlines.
  6. Problem solving & process improvement - Proactive, solutions-focused approach with experience troubleshooting operational issues and improving processes or user experience (for example streamlining reporting or automating tasks).
  7. Values, sector enthusiasm & practical requirements - Enthusiasm for the role of music and culture in driving climate action and alignment with Green Music Australia’s values. Able to travel regionally/interstate and work occasional evenings/weekends; current driver’s licence and access to a vehicle required.

Desirable Skills (Not Essential)

  • Experience calculating or reporting on carbon emissions.
  • Knowledge of sustainability issues in areas such as energy, waste, procurement, travel, or water.
  • Experience presenting information to others (e.g. training, public speaking, facilitation).
  • Experience preparing written content such as reports, case studies, or resources for a non-technical audience.
  • Experience in the music, events, or creative industries.

Hours & Contract

This is a 12-month, 0.6 FTE contract running until May 2027. Our preference is for the successful applicant to work Monday to Wednesday, though some flexibility may be considered for the right candidate. We offer a collaborative, impact-driven work environment.

Salary: AUD $80,000 pro rata, plus 12% superannuation (equivalent to $48,000 + 12% super at 0.6 FTE).

LOCATION & WORKING ARRANGEMENTS

This role is based in Melbourne (Naarm / Wurundjeri Country) or Sydney (Warrang / Gadigal Country), due to current project commitments and the need to engage regularly with local partners and stakeholders.

Work is a mix of remote working, time in shared office spaces with other Green Music Australia staff, and on-the-ground engagement at events, festivals, and partner sites.

The successful applicant will need access to a personal computer and mobile phone. A modest allowance is provided to support ongoing IT and communications expenses.

Additional Information

The role requires availability from time to time outside standard office hours — for example, attending events to support sustainability initiatives, running after-hours training sessions, or engaging with industry stakeholders at evening functions.

Please note: Applications will be considered as they are submitted. We encourage you to apply as soon as possible.

View the full Position Description attached.

We strongly encourage First Nations people, people with disability, and those from culturally and linguistically diverse (CALD) backgrounds to apply, even if you don’t meet all of the listed criteria.

We request no agency contact, please.

How to apply

This job ad has now expired, and applications are no longer being accepted.
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