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Family Services Case Manager

Good Shepherd Australia New Zealand
  • Empower the lives of women, children & families
  • Join a supportive & values-driven team
  • Full time, Ongoing position
  • $86,546 + super, generous salary packaging benefits & gifted leave
  • Hybrid model - WFH & office in Mornington or Hastings

The Family Services Case Manager will work within the Peninsula based Integrated Family Services (IFS) team. The IFS team promotes the healthy functioning of children, young people and families through a range of educational, developmental, social and support services. The team assists and supports parents to develop, maintain and strengthen the safety, stability, development and wellbeing of their children and family.

As a Family Services Case Manger with Good Shepherd, you will contribute to:

  • Strengthening parenting competencies and confidence
  • Enhancing the wellbeing of children, young people and their families
  • Preventing child abuse and neglect
  • Supporting children, young people & their families through major life transition times and crises

About you

To be successful in this role, you will have:

  • Appropriate tertiary qualification in Social Work, Psychology, or a related field
  • Demonstrated skills in casework with families who may have complex needs
  • Demonstrated knowledge of relevant DFFH policy and practice frameworks and legislation
  • Effective interpersonal, time management, communication and negotiation skills, including liaising with other key people known to the family (such as school professionals, child care, also family friends)

You will need to provide evidence of *full Covid-19 vaccination, or medical exemption (*full means 3 vaccinations in line with ATAGI guidelines)

Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory reference checks, a current Employment Working with Children Check, National Police Check (International Police Check if resided overseas in the last 10 years) and proof of the right to work in Australia.

We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.

Good Shepherd

Our strategy outlines the world we want to see and our role advancing in it. It also speaks to the positive impact we will deliver to support women, girls and families to be safe, secure, strong and connected. We are committed to tackling the issues of our time which adversely affect them. We work to advance equity and social justice and support our communities to thrive.

We seek to increase economic participation and wellbeing, to build resilience, improve safety and bring
about system change. We offer microfinance programs and products, financial counselling and coaching, family violence support, parenting programs and playgroups, education programs and community houses. These services are complemented by research and advocacy to address the underlying structural causes of injustice, exclusion, and inequality.

Why work with us

At Good Shepherd, each member of our team is valued, we strive to support people to grow both personally and professionally. We offer generous conditions and flexible working hours to support employees to balance their personal and work life.

Benefits include:

  • We pay above the Award from December each year
  • Salary packaging (which can add up to $18,000 tax-free pay per year)
  • Paid study leave
  • Paid parental leave
  • Gifted leave at Christmas and Easter
  • Additional purchased annual leave
  • Flexible work hours/working from home where possible
  • Long service leave due after 10 years, with access after seven
  • Employee Assistance Program, a free and confidential counselling service

To find out more about the role and to review the position description please explore our website: www.goodshep.org.au

In line with various State Government's COVID-19 health and safety requirements, Good Shepherd’s assessment and induction processes may be facilitated remotely using various online tools. The People and Capability Team in collaboration with hiring managers will work with you to find the most appropriate method to ensure your safety and wellbeing and that of our employees.

How to apply

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