• Lead quality, risk, and sector development initiatives
• Full-time or Part-time (0.8) with flexible work options
• Fixed-term contract, with possibility to extend

The Federation of Community Legal Centres Victoria (the Federation) is a fast-paced and dynamic organisation that leads and supports excellence in the community legal sector, promotes the purpose and value of Community Legal Centres, and advances social justice and a fair legal system. It is the peak body for Victoria’s 46 Community Legal Centres (CLCs), who are at the forefront of helping those facing economic, cultural or social disadvantage and whose life circumstances are severely affected by legal challenges. The Federation’s vision is for a community that is fair, inclusive, and thriving, where every person belongs and can learn, grow, heal, participate and be heard.

Reporting to the Chief Operating Officer (COO), the Quality and Capacity Development Manager leads a combination of quality, risk, and sector development initiatives, to strengthen the capacity and effectiveness of the community legal sector. The Quality and Capacity Development Manager will drive ongoing excellence through the delivery of the National Accreditation Scheme (NAS) in Victorian CLCs by leading accreditation audits and assessments and delivering guidance, advice and coaching to member organisations throughout the accreditation cycle.

In this role – which has significant impact - the Quality and Capacity Development Manager will ensure that the strategic identification and analysis of risks, issues and trends informs an effective Learning and Development Program that is delivered by the Federation to Victorian CLCs; enhancing sector capacity to develop and implement governance and management practices and improve service delivery outcomes to the community. This role is also responsible for leading the reporting of integrated service funding to the Victorian Government, liaising with funded CLCs, and ensuring effective contract management.

The Quality and Capacity Development Manager will lead a small Quality and Capacity Development Team, providing strategic guidance across programs, enabling collaboration and information sharing, and supporting the achievement of individual and team outcomes.

About YOU

• Demonstrated experience in accreditation and quality improvement, and in using compliance or quality standards to assess and enhance performance, and support organisational development and continuous quality improvement.
• High level project management and organisational skills and experience, including planning, driving project outcomes, and meeting timelines and reporting requirements in a fast-paced environment.
• Experience in leading, managing and developing a high performing team.
• You are a collaborator, with proven ability to contribute to a cohesive team environment by sharing information, supporting team priorities and ensuring open communication.
• High level stakeholder engagement skills to manage complex and sensitive relationships.
• You have relevant tertiary qualifications (or equivalent relevant experience). Experience working in a small, fast-paced organisation (or member-based organisation) is highly regarded.

The Federation is committed to providing a working environment that is friendly, collaborative and positive. It offers salary packaging, flexible work arrangements to support employees with work-life balance, Christmas and New Year shut-down leave, access to an Employee Assistance Program and learning and development opportunities.

The Federation is committed to building a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islander people, people with disability, people from diverse cultural, linguistic and refugee backgrounds, people of all ages, gender diverse people and LGBTIQ+ people. We welcome applications from people with a diversity of backgrounds and experience, including lived experience of the issues we work on.

APPLY NOW if you are a collaborative leader who is passionate about social justice and want to use your quality, risk and capacity building skills to drive ongoing excellence at a leading peak body representing Victoria’s community legal centres.

Gembridge is proud to partner with the Federation.

For a confidential discussion, contact Jenni D’Orival or Michelle Varcoe on 03 8375 9661 or [email protected] using the subject line: Quality and Capacity Development Manager - Federation of Community Legal Centres enquiry via EthicalJobs.