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Program Manager - Men's Support Services

Family Life
  • Family Life - Transforming lives for stronger communities
  • Work locally in the Bayside Area and make a difference within the Community
  • Enjoy the benefits of flexible work through our Hybrid Working Model
  • Full Time, Permanent Opportunity
  • Competitive Remuneration + Generous Salary Packaging + Super

Work with us at Family Life and be part of our supportive, people-focused culture

Who we are

At Family Life, we believe every child deserves to thrive in a safe and healthy family environment. Family Life is a specialist family services provider that has worked with children, families and communities for more than 50 years. Our vision is to work with clients and partners to create capable communities, strong families and thriving children.

We are known for our innovation and whole-of-community collective impact approach. Our teams are committed to transforming the lives of our clients and communities to build resilience and healthy relationships. We are proudly purpose-driven, independent and not for profit. We support our community through our specialist family services, community strengthening programs, a network of op shops, a vibrant engaged volunteer community and passionate skilled staff.

The Opportunity

We are seeking an experienced leader, preferably from within the Family Services and Community Sector, to join us as the Program Manager, Men’s Support Services.

Reporting to the Director, Services, the Program Manager, Men’s Support Services is a member of Family Life’s Executive Leadership Team.

The primary objective of this role is to ensure that all service delivery within this program area is delivered to the highest standard, achieves agreed outcomes and aligns with Family Life’s evidence informed approach, Vision, Purpose and Forward Plan. The incumbent will lead a high performing team that maximises capacity for service development and innovation, drives integration across the organisation and delivers on the growth agenda.

Operating in a complex environment, this role is all about leading the operation and implementation of the suite of Men’s Services that Family Life provides.

These include:

  • Men’s Behaviour Change programs (both mandated and voluntary)
  • Case Management of men who use family violence
  • Dad’s in Focus
  • Specialist Family Violence Services, including;
    • Staff who work with Victoria Police in their response to men using family violence
    • Staff located across 5 magistrates/family violence courts
    • Partnership staff

Key Responsibility Areas

The key responsibilities include but are not limited to:

  • Ensure services are delivered to meet funded targets and adhere to organisational policies and procedures, government legislative and policy frameworks and relevant quality standards
  • Leadership of culture and line management of the Men's Behaviour Services Team, including managing team-based and individual performance and development planning
  • Lead submission of program reports and data to funding bodies within required timeframes
  • Lead and undertake continuous improvement activities to enhance practice, innovation and integration within the program and organisation-wide
  • Regularly review program data to monitor performance and undertake program planning activities to align to organisational objectives, sector requirements and reform agendas
  • Remain up to date with the latest evidence-based and evidence-informed practices to inform service development
  • Effectively manage program resources to meet service delivery obligations and within budget allocations
  • Lead activities which promote and sustain a positive organisational culture
  • Undertake contract and stakeholder management activities to ensure that funded services are retained and growth opportunities are realised
  • Work collaboratively with key stakeholders across the organisation to deliver on program and organisational objectives including development of funding submissions
  • Represent Family Life at relevant Partnership and Alliance meetings and provide strategic input as required

This is a full time, permanent role based primarily between our Sandringham and Frankston sites on Bunurong Land. As part of our commitment to the health and wellbeing of our people, you will enjoy the benefits of our Hybrid Working Model, which provides the opportunity for full-time employees to work remotely for up to two days per week.

Our Ideal Candidate

You are a natural leader with a talent for supporting your highly specialised teams to develop strategy, with a real focus on implementation and operational excellence. Ideally you understand post-paid contract delivery and are able to monitor and deliver on the requirements of such contracts.

You are passionate about providing service excellence that meets the needs of our community with a commitment to continuous improvement and ongoing learning. As a highly motivated program manager, you lead teams to develop and implement solutions and process improvements.

You are capable of leading teams to work within complex environments where support for longer-term community change is needed, whilst balancing the need to meet the practice and quality demands of today’s clients.

Working at Family Life is more than just a job

It’s the feeling of knowing that your work is contributing to making the community in which you live a better place and working with others who feel the same way.

Additionally, you will have access to:

  • Flexible Work Culture through our Hybrid Working Model
  • Salary packaging (receive up to an extra $18,500 in tax-free pay per year)
  • Paid Wellbeing Leave
  • Paid Study Leave
  • Additional Paid Leave for End of Year Closedown
  • Purchased Annual Leave Scheme
  • Rostered Day Off Scheme for Eligible Employees
  • Home office equipment provided by Family Life to support Hybrid Working
  • Employee Assistance Program, a free and confidential counselling service for employees

How to Apply

For a full position description please visit the Family Life Careers Website.

Please submit your confidential application including a CV and cover letter addressing the key selection criteria via our Application Portal. Use the Apply Now link below and be redirected.

For further information regarding the position please contact Brian McDowell, Director, Services via email [email protected] using the subject line: Program Manager - Men's Support Services enquiry via EthicalJobs.

**We will be reviewing applications as they are received, therefore this role may close sooner if we find the right candidate. Please apply now to ensure you do not miss out!!

All offers of employment are subject to the Family Life Safety Screening process, including a Working with Children Check and Police Records Check. Any person issued with a negative notice on their Working with Children Check will not be eligible for employment with Family Life.

Family Life values diversity and welcomes applicants who meet the position criteria, irrespective of race and ethnicity, colour, age, gender, gender identity, disability, religion and sexual orientation.

Family Life is a trauma informed organisation and recognises the unique skills, contributions and insights that come from lived experience.

Family Life is a child safe organisation. We value, respect and listen to children and young people. We are committed to the safety of all children and young people. Family Life supports children to meet their potential and thrive. We do not tolerate neglect, mistreatment or abuse of any kind.

How to apply

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