• Part Time (0.8FTE) / Permanent
• $96,401- $103,721 full time equivalent per annum, plus super and on call allowance (negotiable depending on skills and experience)  
• Sandringham, with regular travel to other sites required

Who we are

Family Life is a specialist family services organisation known for its innovation, impact and whole-of-community approach. Our teams are committed to transforming the lives of our clients and communities to build resilience and healthy relationships.

Family Life is a growing organisation that is recognised for its innovative approach and has been named in the Top 10 Give Easy Innovation Index for 2018 and 2019. Family Life has recently been awarded an Australian Crime Prevention Award for Meaningful Community Change for leading the ‘Together We Can’ collective impact project which saw a significant drop in reported incidents of family violence over the life of the project in Cardinia Shire.

Family Life is a child safe organisation. We value, respect and listen to children and young people. We are committed to the safety of all children and young people. Family Life supports children to meet their potential and thrive. We do not tolerate neglect, mistreatment or abuse of any kind.

Who we are looking for

We are looking for a skilled, passionate individual who embodies the Family Life Way principles to lead the Operations team in providing exceptional customer service and leadership in a range of functions both front of house and behind the scenes. Experience in designing and implementing systems to improve administrative efficiency is a must.

What we offer

Family Life team members have access to generous employee benefits including salary packaging, flexible work arrangements (including Rostered Day Off and Purchased Leave schemes), Employee Assistance Program (EAP) services, and training and professional development opportunities.

The position

The Operations Manager is a Part Time, Permanent position based at our Sandringham site (with regular travel to other sites required) and is responsible for the efficient and effective operations of all Family Life offices. The role is responsible for leading the Operations team to provide exceptional customer services. Specifically delivering organisational intake and front of house support to external stakeholders and administrative support to internal stakeholders. In addition, the role is responsible for the management of the organisation’s leased and owned property and facilities, including our fleet of vehicles.

A day in the life of this position includes: developing a team roster and coordinating your team to provide support to stakeholders, liaising with contractors to coordinate major and minor property works, working with People and Culture to implement Occupational Health and Safety policies and supporting site managers to ensure effective Family Life office operations.

Why apply?

This is a great opportunity for an experienced leader with strong experience in office and/or administrative management to join the Family Life team! Do you enjoy a fast paced, agile environment where you can make a real difference? If this sounds like you, we would love to receive your application.

Please submit your confidential application including a CV and cover letter addressing the key selection criteria via our application portal by clicking apply now. Please note: applicants who do not meet the selection criteria will not be considered.

For a full position description please visit the Family Life careers page at www.familylife.com.au.

For further information regarding the position please contact Amanda Youngs, General Manager Services on (03) 8599 5433.

Family Life values diversity and welcomes applicants who meet the position criteria, irrespective of race and ethnicity, colour, age, gender, gender identity, disability, religion and sexual orientation.

All offers of employment are subject to the Family Life Safety Screening process, including a Working with Children Check and Police Records Check. Any person issued with a negative notice on their Working with Children Check will not be eligible for employment with Family Life.