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Trainer Lead



Are you a well organised individual with leadership experience, great communication skills, and a quick thinker who takes a creative approach to problem solving?

Are you empathetic, passionate, patient, and creative?

Are you passionate about helping others learn and experienced in supporting people with a variety of disability and support needs?

If yes, we would love to hear from you!


Jigsaw is a not for profit organisation designed to break the cycle that so many people with a disability face – of never gaining entry to the workforce.

At Jigsaw, we believe people prepare best for work, through work and our mission is to build ‘an Australia in which people with disability are fully included in the workforce’.

At the heart of the Jigsaw model is a thriving document and data management business, providing a range of high-quality commercial services to corporate and government clients including Westpac, Coca-Cola Amatil. This business enables us to provide an individualised training pathway for people with disabilities to prepare for employment at their own pace and undertake award wage employment before transitioning to open employment.

In the Jigsaw model our participants are referred to as trainees and our support worker roles are referred to as a trainer.

Check out our website to learn more https://jigsawaustralia.com.au/


Jigsaw cares about our Trainers and our Trainers care about what they do! We know that when we support our Trainers it allows them to support our Trainees in the best way possible!

Jigsaw is passionate about investing in our employees by providing competitive pay exclusive of super, salary packaging, ongoing training, career development opportunities and support when challenges arise! Jigsaw employees work both collaboratively and individually to kick goals every day.

Together we celebrate the little wins and brainstorm how to overcome the challenges our staff face.

Help Jigsaw reshape the pathway to employment for people with disabilities


The Trainer Lead is responsible for the delivery of training and work experience activities to Jigsaw Trainees, in the workplace and classroom setting. Alongside delivery, the Trainer Lead supervises a small team of assigned Trainers to deliver the Jigsaw Program. The trainer Lead is responsible for

  • Provide support and direct training to both Trainees and Trainers ensuring they understand the training and work experience activity to be delivered each day and have the required resources to do so
  • Provide communication to trainees, allied health professionals, carers and/or families
  • Monitor, communicate and document trainees attendance at Jigsaw, including all training and work experience activities delivered, through our client management system
  • Each Trainer Lead is assigned to a zone (work area), they are responsible for effectively maintaining their zone
  • Other ad hoc duties as required by Training Manager as directed
  • Uphold the values, behaviour and culture of Jigsaw and Fighting Chance


  • A relevant qualification in Training / Teaching / Allied Health and / or 2+ years previous experience in a position with transferable skills to the position
  • Possess a working knowledge of occupational health and safety practices
  • Demonstrated experience in supervising a team
  • Experience in training, development or education setting
  • Experience using a positive behaviour support approach to manage challenging behaviours

This role would also be suitable for someone with lived experience of caring for someone with complex disability and support needs.


  • Have the right to work in Australia
  • Possess or be willing to obtain a NDIS Workers Screening Check
  • Possess or be willing to obtain a Working With Children Check
  • Possess a or be willing to obtain a First Aid (HLTAID003) certificate

If this sounds like you please submit your resume and cover letter.

How to apply

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