• Ongoing full-time vacancies. 35 hours per week.
• Location: Sydney, Parramatta, Gosford and other regional locations to be advised by negotiations. Flexible working options available.
• Clerk Grade:5/6 Level. Base salary $89,707 pa to $98,982 pa plus super and annual leave loading.

About us

At NSW Trustee & Guardian, we protect, promote and support the rights, dignity, choices and wishes of our customers. Whether we are writing a Will, acting as an executor, attorney, trustee, guardian, or financial manager, we are here for critical moments in our customers’ lives. Join our dedicated NSW Government agency and make a difference in the lives of over 47,000 people each year.

About the team

The Public Guardian can be appointed by a court or tribunal to make health and lifestyle decisions for people who are unable to on their own, or with support. These include decisions such as where a person might live, their medical and dental treatment, health care, and other services. It also provides information and support to private and enduring guardians, service providers and the wider community.

About the roles

The Senior Guardian is responsible for delivering quality guardianship services to our customers. This role involves making decisions in line with policy and the Guardianship Act 1987 (NSW), maintaining accurate customer records, undertaking individual and systemic advocacy to achieve positive outcomes for our customers preparing accurate reports and recommendations to senior officers. You will supervise and assist Guardians by providing advice and direction in more complex cases and customer situations.

Additionally, you will ensure the exchange of information with represented people, family, and key stakeholders is accurate and timely and at all times compliant with relevant legislations. In this role you are also required to conduct visits to people represented by the Public Guardian in line with the Guardianship Standards.

For more information about the position, view the role description for:
Senior Guardian RD: Click Here
Senior Guardian Review & Response RD: Click Here  

About you

You will be a passionate individual who champions and advocates for the rights of people with disability. Ideally, you will hold a degree in social, health, behavioural sciences or related discipline and have a good working understanding of relevant service systems such as the NDIS, aged care and mental health.

You will also have experience in working with stakeholders to identify key information and options to work towards positive outcomes for the customer.

Your excellent communication and collaboration skills will enable building strong relationships with a range of professionals, staff, families and carers, particularly in dealing with matters of a complex or sensitive nature.

Essential requirements  

Degree in social, health, behavioural sciences or related discipline or equivalent experience.

Available to travel throughout NSW.

Our commitment to diversity

Our workplace reflects the diverse community we serve. We encourage applications from all backgrounds, experiences and abilities. This includes women, people with disability, Aboriginal and Torres Strait Islanders, the LGBTI community and people from culturally diverse backgrounds.

What we offer

NSW Trustee & Guardian offers interesting, challenging and rewarding work that has real purpose. Other benefits of joining us include: 

• work-life balance with flexible work options including flex leave
• leave options including 14 weeks’ parental or adoption leave
• career development
• Fitness Passport

 Be part of something bigger. For more about joining us, visit the Careers page on our website.

How to apply

To apply for this role:

Complete the online application

• Submit a resume (maximum five pages)
• Cover Letter (maximum two pages) outlining your skills, experience and suitability
• Answer the following targeted questions (maximum two pages):

1. What is your approach to resolving complex customer issues? Provide an example of a customer related issue you helped to solve, outline what strategies you used and what was the outcome?
2. Provide an example of when you have collaborated to achieve a positive outcome for a customer. Include who you collaborated with and what was the outcome. 

Read: writing your job application for tips with the application process. 

For enquiries:

please contact Elaine Collins, Regional Manager Western Metropolitan, NSW Public Guardian, 1300 076 694, [email protected] using the subject line: Senior Guardian enquiry via EthicalJobs.

For inquiries about the recruitment process, please contact Sheena Cabe, Talent Advisor on [email protected]

Do not send your applications directly via email or LinkedIn. Only applications submitted via the online portal will be accepted. 

Please note:

• If you need an adjustment in the recruitment process or workplace, please let us know.
• Offers of employment will be subject to reference checks and relevant clearances.
• A talent pool may be created for future ongoing, temporary and part-time roles, and is valid for 18-months.
• All candidates applying for this role must comply with our COVID-19 Vaccination Policy, have an up-to-date COVID-19 vaccination status and be able to provide acceptable proof. Further information about vaccination requirements will be provided to successful candidates and is also available via email request to [email protected]