• Permanent Full-Time role - working from home and on location as required
• Attractive salary and flexible employment conditions, in addition to superannuation & salary packaging
• Opportunity to support organisational growth of NFP in mental health & disability sector

About You

You are experience in the Allied Health sector and are motivated to be a crucial part of organisational growth and supporting people in the community with complex needs, enabling them to have a voice and choice to thrive.

To be successful we would love for you to have the following:

• Proven experience in a business development role or project management
• Knowledge of client intake process in allied health sector
• Understanding of available supports, including SIL and SDA
• High level of patience and resilience
• Ability to inform and guide others through a process
• Negotiation skills and ability to influence
• Organisation and time management skills that are balanced with attention to detail
• Strong communication and stakeholder engagement skills
• Great systems skills with the ability to manage information across multiple platforms

Understanding of NDIS & other funding source guidelines is highly desirable.

It is a requirement of this position to acquire and maintain a positive Working with Children’s Check, NDIS Worker Screening check and possess a current & valid driver’s license.

About the Role

The Business Development Coordinator will support the National Manager to collaborate with internal teams to ensure smooth onboarding of new participants transitioning into our service.

You will also support any enquiries for complex NDIS packages to ensure the organisation continues to build capacity and capability, and support the National Manager to monitor and track ermha365’s customer portfolio.

Specifically this role will undertake:

• Guide, lead and coordinate as central part of client intake, from enquiry to onboarding
• Coordinate the transition of new client into our service
• Support client onboarding process
• Involved in housing and coordination of services
• Manage enquiries and keep referral engaged
• Monitor and coordinator projects related to intake and onboarding
• Point of contact for all enquiries related to SIL packages and housing arrangements
• Work collaboratively with external stakeholders, including clinical professionals

This role will work from home and is flexible with location. You may be required to attend meetings or training at our Head Office in Dandenong South. You will also be expected to communicate via teleconferences and conduct site visits when required.

While ermha365 continues to operate face-to-face services through COVID-19 we are taking appropriate actions to ensure that our staff and the people we support are as safe as possible. You will be expected to adhere to all COVID-19 standards, requirements and processes including (but not limited to) wearing appropriate PPE and regular hygiene and cleanliness practices.

What we can offer you

ermha365 is an agile and innovative non-profit and a core support for people with complex mental health and/or disability.As an employee you will be offered:

• Opportunity to have a career that changes lives
• On the job training and development
• Flexibility in working hours to suit work life balance
• A supportive team environment that is engaging and inspiring
• A competitive total package including salary packaging

About ermha365

ermha365 exists to ensure that people experiencing mental illness and/or disability, and their carers, can thrive in and become part of the community. We choose to work with people who have fallen through the gaps in the system and where there is no obvious support. We are often considered the provider of last resort.

We are a child safe and equal employment opportunity employer. Applications from Aboriginal and Torres Strait Islander peoples and people from culturally and/or linguistically diverse backgrounds are encouraged.