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ICT Business Relationship Manager

Endeavour Foundation

We are:

We are people working together, making possibilities a reality for people with a disability. We call ourselves #teampossible!

Endeavour Foundation supports people with disability to live, learn, work and flourish according to their own interests and priorities. Our 5,000 strong team operates over 300 sites in the heart of local communities across Queensland, New South Wales and Victoria where we offer choice, opportunities and personalised support in the key areas of home, work, learning and community participation. While we have been around for over 65 years, we understand the importance of continuing to imagine what’s possible and look to inspire our customers and our people to re-define the possibilities. We are passionate and committed to securing high performing team members who will embrace and drive our purpose and values forward.

The Role:

We are currently recruiting an ICT Business Relationship Manager for a Full Time Permanent position. Your purpose as the ICT Business Relationship Manager is to act as the business’ trusted advisor and ICT’s primary point of contact with the business to provide ICT with business feedback, insights and recommendations on ICT services and engagement. This will include:

  • Engage with stakeholders to understand business requirements and to understand business division strategic plans
  • Collate business requirements to feed into individual business ICT roadmaps and the Endeavour Foundation ICT roadmap
  • Interface with Manager ICT Plan & Govern and ICT to create innovative business solutions to enable Endeavour Foundation to achieve business and strategic goals
  • Recommend and contribute to the design and implementation of standards, tools and methodologies. - soliciting input on required business capabilities, opportunities, priorities and risks of each business area
  • Act as the business’ Trusted Advisor and ICT’s primary point of contact with the business division, providing the business with ICT guidance and direction, ICT updates, performance reporting, guidance on ICT processes, procedures and to whom specific queries should be directed
  • Leverage knowledge of the business, industry, and leading-edge technological solutions to transform the way the business operates and provides services to its customers

All about you:

  • Significant experience working in a large, complex, and customer-focused ICT environment, in support of business strategy.
  • Experience facilitating change management involving business processes and organisational change
  • Proven experience conducting business analysis and soliciting, understanding, and verifying business requirements
  • Highly motivated and self-directed; able to effectively prioritise and execute while under pressure
  • Empathetic and with strong interpersonal skills; able to influence, negotiate and resolve conflict
  • Highly adaptable and flexible; able to adjust quickly to new situations and changing priorities
  • Facilitation and influencing skills to influence end to end engagement to achieve desired business outcomes

What we offer you:

  • Attractive salary packaging and novated leasing options
  • Corporate health insurance plans, and discounts with our corporate partners
  • Ongoing professional development
  • Employee Assistance Program
  • Arrange of different roster arrangements
  • Paid parental leave
  • Onsite cafe
  • Onsite secure car park options

How you can join #team possible:

Please include a written statement, outlining your suitability (including examples), and why you are interested in this role. It is your opportunity to tell us about yourself, highlighting your transferable skills and experience including what you'll bring to the role and what you'll get out of it.

Before commencing with Endeavour Foundation you will be required to undertake a National Criminal History check and hold or be willing to obtain a positive notice from Disability Services (Yellow Card) and Working with Children Check (Blue card).

Endeavour Foundation welcomes the Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability because it will provide a platform for people to be heard and seek justice. Everyone within our community is expected to act in a way that protects and supports the human rights of people with disability - this is our highest priority. Click here for more information.

How to apply

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