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Policy Officer - Sydney / Melbourne

Energy Consumers Australia


Energy Consumers Australia is the national voice for households and small business energy consumers. We are looking for a Policy Officer to join our team and support advocacy across a range of energy policy issues, including those related to energy market design, consumer protections and energy efficiency, including of Australian homes.

  • Location: Sydney or Melbourne - Sydney preferred
  • Seeking a Policy Officer

The Organisation

Energy Consumers Australia is the national voice for residential and small business energy consumers. We’re a small, independent organisation with a big impact.

The energy transition is one of the biggest challenges and opportunities for households and small businesses, and you will be working at the heart of it. You’ll be making a difference by understanding the impacts of energy policy choices on consumers to influence decision-makers and ensuring the best outcomes for everyone in Australia from the switch to net zero.

You will be joining an organisation that has unique access to all players in the energy sector, including federal and state ministers, energy regulators as well as other organisations advocating on behalf of consumers. As advocates, we are committed to bold ideas, expert analysis and flawless execution, and you should be too.

The Role

The Policy Officer is a pivotal position in supporting our policy work and advocating for energy consumers. Policy Officers support the delivery of our priority objectives, with responsibility for tasks across a portfolio of projects spanning a range of energy policy issues, including consumer protections – especially for vulnerable consumers, energy efficiency, electrification, consumer energy resources, gas and electricity networks, and retail pricing. You will work closely with other colleagues and external stakeholders across a range of Energy Consumers Australia’s strategic priorities.

Your day-to-day job will include providing strategic policy advice, monitoring ECA’s operating environment, undertaking research and developing positions on complex policy issues that impact energy consumers. You will work with key external stakeholders to promote ECA’s position on complex and sensitive issues. You are able to demonstrate good judgement and strong analytical and research skills. You will be results-focused, a strong written and oral communicator, and passionate about providing a more fair, inclusive, clean energy system.

Key Selection Criteria

  • Analytical and research skills with an ability to collect and analyse information, problem-solve and make recommendations to ECA managers, CEO and Board. You will exercise sound decision making and judgement to produce high level policy advice.
  • Strong written and oral communications capabilities to communicate clearly and persuasively, tailoring communications to the audience. You should have solid writing skills abd an ability to make compelling presentations and to write in plain language.
  • Driven and autonomous: You are organised and have experience in working autonomously on a range of tasks and projects. You’re an all-rounder who takes the initiative and does whatever it takes to get the job done. You also know when to seek guidance when needed.
  • Project delivery and able to meet deadlines: An ability to prioritise tasks, communicate and collaborate well internally and externally, report progress, and hit deadlines.
  • Stakeholder engagement skills that build relationships to support ECA’s advocacy agenda, and ensure we speak with an influential voice to decision-makers.
  • Completed a relevant undergraduate or post graduate degree in Economics, Human Sciences, Urban Design, Engineering, Science, Law or another relevant degree and have 3+ years’ experience.
  • Passionate about the evolution of the energy industry and/or public policy and intellectually curious. Previous energy industry experience, particularly around the built environment, is preferred but not essential.

Key responsibilities of the role include:

  • Completing project tasks across a range of ECA’s priority objectives, including providing policy advice and solutions to energy consumer issues to ECA managers, CEO and Board, as well as to external stakeholders.
  • Reporting project deliverables, outcomes and impact for internal audiences
  • Monitoring the external policy environment.
  • Representing Energy Consumer Australia’s position in a professional and constructive manner.
  • Building effective relationships with and communicate persuasively to key stakeholders
  • Contributing to innovation and business improvement.

Remuneration and Benefits

The role is offered on the following terms:

  • Permanent full-time position (1.0 FTE)
  • Sydney location preferable

Additional Benefits include:

  • Modern Sydney or Melbourne based offices located in: Sydney CBD opposite Town Hall or Melbourne CBD near Melbourne Central Station.
  • Flexible working arrangements (3 days in the office and 2 days working from home)
  • Excellent learning and development opportunities including access to world class experts in energy.
  • A strong work culture which is results and impact orientated but supportive and nimble.
  • Additional five ECA leave days on top of four weeks annual leave.

We welcome individuals of diverse genders, ages, ethnicities, cultural backgrounds, abilities, religions, and sexual orientations in our workplace. We actively encourage talented individuals from all walks of life to apply for our job openings. We aim to foster a workplace that is barrier-free and inclusive to attract the most skilled candidates.

Applicants must have the right to live and work in Australia to be considered for this job.

As part of Energy Consumer Australia’s recruitment process, a criminal background check will be conducted.

We request no agency contact please.

How to Apply

To apply, please click Apply Now and submit:

  1. Your resume
  2. A 1-2 page cover letter outlining your experience and passion for the work of ECA

For any further information or questions, please contact us via [email protected] using the subject line: Policy Officer - Sydney / Melbourne enquiry via EthicalJobs,.

We recommend applying ASAP as we will be reviewing applications as we receive them.

Apply now

Applications for this role will take you to the employer’s site.

Energy Consumers Australia's logo
Apply now

Applications for this role will take you to the employer's site.

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