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Support Services Team Lead

EACH
  • Full-time ongoing position
  • Located at our Ferntree Gully office + hybrid working conditions + travel
  • Competitive salary based on experience and qualifications + Super + Generous Salary Packaging benefits of up to $18,550

The Team Leader is a key leadership position providing you with the opportunity to lead and support a team of administrative and service co-ordination staff within the Older Adults program.

As the Team Lead your duties will include:

  • Coordination of the team, ensuring equitable distribution of workloads, as well as managing recruitment, onboarding, training, payroll, and performance.
  • Supporting and collaborating with other members of the Older Adults team.
  • Establishing strong and positive partnerships with service providers
  • Fostering robust and productive relationships with service providers to ensure services are of high quality, support growth and meet customer needs and expectations.
  • Administration task including data management, monitoring, reporting, auditing and ensuring services operate in accordance with budget and accountability requirements.

Who we are looking for

If you’re a born leader with experience in a similar position and enjoy working with and supporting others, then you might be exactly the person we’re looking for!

Experience and Knowledge required for the job:

  • Demonstrated experience in a similar role.
  • In-depth understanding and working knowledge of the Aged Care Quality Standards.
  • Ability to use negotiation, conflict resolution and creative problem-solving techniques.
  • Ability and willingness to travel between EACH sites.

What we offer

EACH is committed to developing our team. At EACH you’ll be supported to be your best.

We provide:

  • Competitive salary based on qualifications and experience.
  • Opportunities for internal career progression in NSW, QLD, ACT, and VIC.
  • Increase your take home pay with generous Not-for-Profit Salary Packaging.
  • Professional support and supervision.
  • Opportunity to purchase additional leave.
  • Support through a comprehensive Employee Assistance Program for you, and your immediate family members.
  • Opportunities to continuously grow and develop.

Next steps

Please have a read of the position description (found on the EACH job page when you click apply) and when submitting your application include brief outline addressing your interest and suitability for this role in the 'Message to Hiring Manager' field.

If you’d like more information about the position, please contact Joanne Robinson (Manager - Older Adults Victoria) at [email protected], using the subject line: Support Services Team Lead enquiry via EthicalJobs.

Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period - so don't miss out and apply today!

How to apply

This job ad has now expired, and applications are no longer being accepted.

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