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Breaking Digital Barriers Project Officer

Duke Street Community House

The Breaking Digital Barriers Project Officer will support people to use technology in an increasingly digital world. The aim of the project is to help people to build digital skills and confidence, to close the digital divide, develop an IT loaning library and reduce social and economic exclusion through group training and one-on-one digital mentoring. The ideal candidate will share our passion for social justice and inclusion, can engage with a variety of stakeholders (older Australians, people living with a disability, people from other cultures/refugees, people who are socially isolated), are digitally savvy and are excited to take on new challenges with initiative and creativity.


  • Develop and facilitate pre-accredited training courses to build digital skills and confidence
  • Develop and implement an IT loaning library
  • Provide participants with one-on-one digital mentoring
  • Provide support to volunteers and work placement students who are providing digital mentoring
  • Collaborate with the team on innovative promotional strategies to raise awareness of our services and attract learners and community partners
  • Measure the impact of the project: such as social connection, improved feelings of health & wellbeing, and development of vocational skills


  • Excellent communicator with strong interpersonal, advanced written and oral communication skills
  • Strong facilitation, training and project management skills
  • Have expertise in Microsoft Office 365, Google apps/G-suite, Zoom, Whats App and be comfortable with learning new digital tools
  • Demonstrated ability to manage a range of competing priorities


  • Salary and conditions: Neighbourhood Houses & Adult Community Education 2016 - the hourly rate will be negotiated dependent on qualifications and experience.


Working with Children and Police checks are mandatory for all new appointments. All staff are required to take responsibility for a safe and healthy work environment and have a commitment to equal opportunity and a workplace free from discrimination and harassment.

For further information, please contact Lana Bedford at manager@dsch.org.au using the subject line: Breaking Digital Barriers Project Officer enquiry via EthicalJobs or on 03 9311 9973.

Duke Street Community House promotes a workplace that actively seeks to include, welcome and value the unique contributions of all community members. We encourage people living with a disability, people from culturally diverse backgrounds and Indigenous Australians to apply for our positions.

A position description is attached.

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