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Research Assistant

Drummond Street Services

Who we are

The Centre for Family Research and Evaluation (CFRE) is a collaborative applied research centre that is dedicated to creating solutions to the complex social problems that impact health and wellbeing of children, families and communities. Our centre is located within drummond street services, an innovative community services organisation with a strong focus on social justice. This provides us with a unique opportunity to experience the strengths and challenges of service delivery, as well as an in-depth understanding of a wide range of social issues.

We also work with different levels of government and not for profit agencies across Australia to conduct social research, evaluate programs and services, communicate research findings and build the capacity of organisations to use and generate evidence. We have a highly collaborative approach working with organisations to find practical ways to use evidence in their programs and services and find out what works for their communities. By helping service delivery agencies and policy makers to use evidence, empower their communities and improve their services and programs, we believe that the outcomes for children, families and communities across Australia will improve.

The position

If you are interested in making an impact on the lives of others and being involved in a team committed to creating social change, then this is the position for you! We are looking to employ a research assistant to contribute to our projects and the general operations of CFRE to strengthen our centre further. At CFRE we see this position as a key opportunity to continue to grow our team, so we are looking for someone who is a good fit and is genuinely interested in a career path in research, evaluation and/or consultancy.

This position will support the work we do with other agencies and organisations, as well as the work we do internally within drummond street services. This position is an opportunity for the candidate to strengthen existing skills in research methods and learn and grow in evaluation, program development and consulting. This position will report to our General Manager of CFRE, however will also report to project managers as required.

We offer mentoring and professional development, a variety of flexible working arrangements and support work-life balance. We pride ourselves on creating an inclusive workplace culture and a great place to work. We are committed to creating a workforce which reflects the incredible diversity of the communities we serve. We welcome and encourage applications from everyone including Aboriginal and Torres Strait Islander people, people with a disability and those who identify as LGBTIQ.

The types of tasks you will be involved in include:

  • Preparing literature reviews, rapid evidence reviews and community profiling reports.
  • Working with teams to design evaluation or research projects, including discussing methodologies, or involvement in survey or questionnaire design.
  • Data collection tasks including data entry, surveys, interviewing, focus groups and data entry and administrative tasks relating to data collection.
  • Data analysis tasks including qualitative, quantitative and mixed method approaches.
  • Contributing to tender applications, project proposals, evaluation and research reports and training resources where required.
  • Contributing to the promotion of CFRE services in-person or via online platforms and administration tasks as required.

Working with us

At CFRE you will be working in a multidisciplinary team that is highly collaborative and prides itself on high quality work. Therefore, the successful candidate will be enthusiastic, flexible, a good communicator and keen to contribute to the team.

The whole CFRE team is involved in shaping who we are and what we do, so we are looking for someone keen to be involved in all aspects of the organisation including our collaborative planning. The candidate will able to bring creativity, resourcefulness, as well as take initiative in the role.

You will be expected to work across many communities, with a wide range of organisations and research experts. As such, we’re looking for someone who is a good listener, sensitive to context, adaptable and open to different perspectives, new ideas and ways of thinking.

The environment we work in can be dynamic and fast-paced at times. Therefore, key skills we’re looking for are good time management, an enjoyment of diversity of tasks, someone who is self-motivated and can work autonomously.

The projects we take on can be complex and challenging, therefore we appreciate someone who can ask for help, is committed to learning, will persist with a task, can use critical thinking and problem-solving skills.

We expect that the applicant will work in an ethical manner and support our key values at drummond street services of: leadership, diversity, inclusiveness, professionalism, quality and transparency, and value and innovation.

Key Selection Criteria


  1. Relevant qualifications in either evaluation, the social sciences, social policy or related field.
  2. Demonstrated skills in social research methods, with experience and/or knowledge of quantitative, qualitative and mixed method approaches.
  3. Knowledge and/or experience in social services, education, health promotion or community development.
  4. Interpersonal and team work skills.
  5. Exceptional written and verbal communication skills.
  6. Ability to manage timelines and workload.
  7. Experience with Microsoft Office suite, including Excel.
  8. Flexibility to travel on a regular basis, with a current driver’s license.
  9. A current Working With Children Check (can be acquired upon receiving the position).


  1. Experience working with software packages such as SPSS and NVivo.
  2. Demonstration of data visualisation skills.

How to apply

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